Executive/ Sr. Executive - Customer Support
Job Description
Title: Executive/ Sr. Executive - Customer Support
Company Name: Amalaki Herbal
Vacancy: Not specific
Job Location: Anywhere in Bangladesh
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline from reputed university.
Experience Requirements:
∎ 1 to 2 year(s)
Job Context:
∎ Amlaki Herbal is looking for some energetic female Executives (Inbound & Outbound) for the Customer Service Department.
∎ Job Location:
∎ Dhaka (8/2 Paribag,Motaleb Tower,Dhaka-1000)
Job Responsibilities:
∎ Handling inbound and outbound calls professionally.
∎ Respond to customer inquiries in a timely manner.
∎ Making basic outbound call campaigns.
∎ Take inquiries and questions, handle complaints, troubleshoot problems, and provide proper information to the customers.
∎ Acknowledging and resolving customer order and complaints.
∎ Sell products and place customer orders in the computer system.
∎ Provide product and service information to customers.
∎ Ensure customer satisfaction and provide professional customer support.
Additional Requirements:
∎ Age 22 to 26 years
∎ Only females are allowed to apply
∎ The applicants should have experience in the following area(s):
∎ Call Center, Customer Service, Ecommerce.
∎ Have to be capable of handling customer queries/complaints instantly.
∎ Communicate with customers regularly in an appropriate accent.
∎ Applicants have to be energetic and have good communication skills.
∎ Must be able to work by rostered shift.
∎ Have a positive attitude and be self-motivated.
∎ Willing to work under pressure and meet challenges.
∎ Need fluency in both Bangla and English
∎ Require non-voice (written) skills to support the digital communication team if required.
∎ Non-graduate candidates can apply which will consider based on experiences.
Salary: Tk. 12000 - 15000 (Monthly)
Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 18 Jun 2022
Company Information:
∎ 19 May 2022
∎ Amalaki Herbal
∎ Address : Suit 6(A), 5th Floor, Motaleb Tower,8/2 Poribagh, Dhaka - 1000,Bangladesh.
∎ Web : www.amlaki.org
Category: Customer Support/Call Centre
Source: bdjobs.com
Deadline Expired on 18th Jun 2022
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