Executive/ Sr. Executive - Customer Service, Chittagong Operation
Job Description
Title: Executive/ Sr. Executive - Customer Service, Chittagong Operation
Company Name: Renowned Real Estate Company
Vacancy: 02
Age: at least 24 years
Location: Chattogram
Experience:
∎ At least 2 years
∎ The applicants should have experience in the following business area(s):Real Estate
Published: 10 Jun 2024
Education:
∎ Bachelor of Science (BSc) in Civil Engineering
Requirements:
Additional Requirements:
∎ Age at least 24 years
∎ Ability to anticipate the needs and trends of customers and stakeholders
∎ Excellent communication and persuasion skills
∎ People leadership
∎ Problem-solving skill
∎ Ability to prioritize
∎ Attention to details
∎ Working knowledge of Microsoft Office Suites
Responsibilities & Context:
∎ Plan and manage customer relationship activities and ensure their satisfaction at an optimum level
∎ Build and maintain profitable and sustainable relationships with key clients
∎ Understand key clients' individual needs and coordinate to implement as appropriate
∎ Oversee the relationship with customers handled by the existing client relationship team
∎ Liaise with the design, construction, and structural team to implement the requirements of the clients
∎ Coordinate with the concerned department to modify drawing of the project as per the preference of the clients
∎ Meet credit collection targets on monthly and yearly basis as planned
∎ Remind customers and issue letters for irregular payments and dues
∎ Maintain monthly recovery report regarding irregular/long pending clients
∎ Plan and manage customer relationship activities and ensure their satisfaction at an optimum level
∎ Build and maintain profitable and sustainable relationships with key clients
∎ Understand key clients' individual needs and coordinate to implement as appropriate
∎ Oversee the relationship with customers handled by the existing client relationship team
∎ Liaise with the design, construction, and structural team to implement the requirements of the clients
∎ Coordinate with the concerned department to modify drawing of the project as per the preference of the clients
∎ Meet credit collection targets on monthly and yearly basis as planned
∎ Remind customers and issue letters for irregular payments and dues
∎ Maintain monthly recovery report regarding irregular/long pending clients
Compensation & Other Benefits:
∎ Competitive
∎ Mobile Bill
∎ Subsidized Lunch Facility
∎ Office Transport Facility
∎ Festival Bonus: 2 (Yearly)
∎ Gratuity
∎ Provident Fund
Employment Status: Full Time
Job Location: Chattogram
Company Information:
∎ Renowned Real Estate Company
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 30 Jun 2024
Category: Engineer/Architect
Source: bdjobs.com
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