Executive/ Sr. Executive - Customer Relationship Executive (CRE)

Job Description

Title: Executive/ Sr. Executive - Customer Relationship Executive (CRE)

Company Name: Karnaphuli Group

Vacancy: 01

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor of Business Administration (BBA) in Marketing

Experience Requirements:
∎ 2 to 5 year(s)
∎ The applicants should have experience in the following area(s): Automobile Engineering, Group Of Company
∎ The applicants should have experience in the following business area(s): Automobile, Engineering Firms, Motor Workshop

Job Responsibilities:
∎ Planning and delivering CRM strategies across the organization with a view to retaining existing customers, increasing brand loyalty and expanding the company brand.
∎ Deciding on a final CRM structure and architecture that will work seamlessly across the business and capture crucial information along the sales funnel.
∎ Making sure the customer database is correctly segmented for targeted marketing activities.
∎ Collaborating with other departments ensure the CRM strategy works well for every aspect of the business.
∎ Development of testing strategies to guarantee the most efficient approach for the organization and its customers.
∎ Coming up with creative ideas, preparing proposals, overseeing the production process & execution and reporting the results to the relevant people.
∎ Have the ability to work in pressurized situation.
∎ Able to fulfill or achieve the set target or any challenging task by management.
∎ Frequent outdoor visit to corporate customer is a mandatory task.
∎ Need to maintain greetings, smile and thanks (GST) to the interacting customers.
∎ Must be fluent in writing and verbal English.
∎ Should have good interpersonal skill.
∎ Must have ideas and ability to Perform recovery of existing individuals and
∎ Corporate customer's due bill.

Additional Requirements:
∎ Age 25 to 35 years
∎ Both males and females are allowed to apply
∎ Must be target oriented
∎ Should have background with automobile passenger cars. Those who have not worked with similar background need not to apply.
∎ Should have sound knowledge about digital marketing platform and its application.

Salary: Negotiable

Compensation & Other Benefits:
∎ As per company policy.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 31 May 2023

Company Information:
∎ 16 May 2023
∎ Karnaphuli Group
∎ Address : 26/1, HR Bhaban, Kakrail, Dhaka-1000
∎ Web : www.karnaphuli.com
∎ Business : Established in 1954 and named after a river on whose banks the port city of Chittagong stands, Karnaphuli has with the ebb and flow of the past 65 years evolved and grown into a business house of diversified subsidiaries and activities.
Its growth has been characterized by a single minded and dedicated pursuit of excellence and a professional urge to be the market leader in everything it is involved and engaged in.
Helping to realize the above are independently managed companies manned by a pool of enterprising and progressive managers and executives, backed by strong finances, substantial resources and all the expertise, experience and knowledge you would expect from a business house that has been in existence for the almost six decades.
Not surprisingly perhaps, Karnaphuli holds the unique distinction of being the first company in Bangladesh to achieve ISO 9002 Certification.

Category: Customer Support/Call Centre


Similar Jobs

Telemarketing Representative (International Campaign)

Customer Care Executive

Service Operations Manager

Junior Officer/ Officer (Customer Care)

Appointment setters

Call Center Associate (Night Shift - 9pm-6am)

Customer Relation Executive (CRE)/ Telecalling - Females Only

Executive (E-commerce)

Customer Service Officer

Call Center Executive

Customer Support Executive Through Social Media ( Facebook Moderator ) (Work From Home)

Bangla Job

Customer Relationship Executive

Jr Executive / Executive - Customer Care

Junior Executive/Executive/Senior Executive, Ground Operations

Call Center Manager

Customer Relationship Executive

Assistant Officer/ Officer, Credit Information Center

Bangla Job

Customer Care Executive (Midea Air Conditioner)

Customer Care Executive

Call Center Sales Agent

Officer- Customer Service

Foreign Client Support Executive

Telesales Executive

Customer Service Executive

Customer Service Representitive

Digital Marketing & eCommerce Executive

Hospital Receptionist

Call Center Executive

Call Center Executive for Online shop


Public Relation Officer(PRO)

Customer Support/ Call Center Executive

Maintenance Engineer (realme)

Tele Sales Executive (Female)

Client Service Coordinator

Query and Call Center Officer

Executive- Telemarketing

Bangla Job