Executive/ Sr. Executive, Customer Experience (Call Center)

Job Description

Title: Executive/ Sr. Executive, Customer Experience (Call Center)

Company Name: PriyoShop.com Ltd.

Vacancy: 05

Job Location: Dhaka (Dhanmondi)

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline

Experience Requirements:
∎ 1 to 4 year(s)
∎ The applicants should have experience in the following area(s): Call Center, Customer Care

Job Responsibilities:
∎ Handling inbound calls
∎ Handling outbound calls
∎ Receive orders
∎ Manage complains
∎ Provide product knowledge
∎ Provide campaign knowledge
∎ Prepare invoice

Additional Requirements:
∎ Must have strong communication skill verbal, written & typing (Bangla & English).
∎ Must have knowledge market trend.
∎ Ability in multi-tasking.
∎ Ability work under pressure.
∎ Strict adherence to deadlines to meet the project requirements.

Salary: Negotiable

Compensation & Other Benefits:
∎ Festival Bonus: 2

Application Deadline: 11 Nov 2020

Company Information:
∎ 13 Oct 2020
∎ PriyoShop.com Ltd.
∎ Business : PriyoShop.com is the ultimate online shopping destination for Bangladesh offering completely hassle-free shopping experience through secure and trusted gateways. We offer you trendy and reliable shopping with all your favorite brands and more. Now shopping is easier, faster and always joyous. We help you make the right choice here.
PriyoShop.com has been launched in February 2013. PriyoShop.com showcases products from all categories such as clothing, footwear, jewelry, accessories, electronics, appliance, health care, beauty products, and still counting! Our collection combines the latest in fashion trends as well as the all-time favorites. Our products are exclusively selected for you. We, at PriyoShop, have all that you need under one umbrella.

In tune with the vision Digital Bangladesh, PriyoShop.com opens the doorway for everybody to shop over the Internet. We constantly update with lot of new products, services and special offers. We provide on-time delivery of products and quick resolution of any concerns.

We provide our customers with memorable online shopping experience. Our dedicated PriyoShop quality assurance team works round the clock to personally make sure the right packages reach on time. You can choose whatever you like. We deliver it right at your address across Bangladesh. Our services are at your doorsteps all the time. Get the best products with the best online shopping experience every time. You will enjoy online shopping here!

Category: Customer Support/Call Centre

Source: bdjobs.com

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