Executive / Sr. Executive (Customer Care)
Job Description
Title: Executive / Sr. Executive (Customer Care)
Company Name: Navana Furniture Limited
Vacancy: 5
Job Location: Dhaka (Savar)
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
∎ Skills Required: Customer Care, Customer Relation, Customer Relationship Management (CRM), Customer Service, Customer Support, Customer Support through Phone, Customer Support/ Client Service
Experience Requirements:
∎ 3 to 7 year(s)
∎ The applicants should have experience in the following area(s):
Customer Care, Furniture Technician
Job Responsibilities:
∎ Maintaining a positive, empathetic and professional attitude toward customers at all times.
∎ Responding promptly to customer inquiries.
∎ Acknowledging and resolving customer complaints.
∎ Knowing our products inside and out so that you can answer questions.
∎ Processing orders, forms, applications, and requests.
∎ Keeping records of customer interactions, transactions, comments and complaints.
∎ Communicating and coordinating with colleagues as necessary.
∎ Providing feedback on the efficiency of the customer service process.
∎ Ensure customer satisfaction and provide professional customer support
∎ Manage product fitting schedule as per requisition from various sources.
∎ Prepare all kinds of bill of customer care department and submit to accounts as accordingly.
Additional Requirements:
∎ Age 22 to 30 years
∎ Only males are allowed to apply
Salary: Negotiable
Compensation & Other Benefits:
∎ Mobile bill, Gratuity
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Application Deadline: October 31, 2019
Company Information:
∎ Navana Furniture Limited
Category: Customer Support/Call Centre
Source: bdjobs.com
Deadline Expired on 31st Oct 2019
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