Executive/ Officer - Client Service

Job Description

Title: Executive/ Officer - Client Service

Company Name: Property Connect Limited

Vacancy: 02

Age: 22 to 28 years

Location: Dhaka

Salary: Negotiable

Experience:
∎ 2 to 5 years
∎ The applicants should have experience in the following business area(s):Banks, Telecommunication, Real Estate

Published: 5 Nov 2024

Education:
∎ Bachelor/Honors

Requirements:

Additional Requirements:
∎ Age 22 to 28 years

Responsibilities & Context:
∎ Meet and greet existing, new and potential customers (both individual and corporate) in the office in an efficient and professional manner.
∎ Provide excellent customer service and ensure timely and precise information to the customer, ensuring customer satisfaction.
∎ Handle all types of customer queries. Build a strong relationship with the customers.
∎ Facilitate and coordinate the closing processes relating to buy, sale and documentation of property units with the customers, on behalf of the Company.
∎ Follow up inbound customer enquiries to convert business leads to appointments. Outbound calls to customers or leads.
∎ Closely interact with customers to determine and serve their property needs.
∎ Perform day-to-day operations in the customer service department Maintain strict confidentiality about customer information, as required.
∎ Coordinate with other internal functions to ensure timely and efficient deliveries of customers' service needs.
∎ Any other task as and when assigned by the Company from time to time.
∎ Customer Service or Client Relations activities Also entails Front Desk related activities
∎ Meet and greet existing, new and potential customers (both individual and corporate) in the office in an efficient and professional manner.
∎ Provide excellent customer service and ensure timely and precise information to the customer, ensuring customer satisfaction.
∎ Handle all types of customer queries. Build a strong relationship with the customers.
∎ Facilitate and coordinate the closing processes relating to buy, sale and documentation of property units with the customers, on behalf of the Company.
∎ Follow up inbound customer enquiries to convert business leads to appointments. Outbound calls to customers or leads.
∎ Closely interact with customers to determine and serve their property needs.
∎ Perform day-to-day operations in the customer service department Maintain strict confidentiality about customer information, as required.
∎ Coordinate with other internal functions to ensure timely and efficient deliveries of customers' service needs.
∎ Any other task as and when assigned by the Company from time to time.

Skills & Expertise:

Compensation & Other Benefits:
∎ Mobile bill
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Other admissible benefits of the Company in force from time to time.

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka

Read Before Apply: URGENT EMPLOYMENT !! Any kind of persuasion will be treated as a direct disqualification. Attach one copy of recent photograph along with the Application.

Company Information:
∎ Property Connect Limited
∎ Suite # A4, Navana Sagor; House # 12, Road # 04, Sector # 01, Uttara, Dhaka
∎ Property Connect Ltd. is a professional Realtor or Real Estate Agent or Property Services Company, engaged in providing all types and ranges of property-related services and solutions to both individual, institutional and corporate customers --in a professional, reliable, transparent and committed manner.

Our services include end-to-end inter-mediation to facilitate buy and sale of new or used property units, full range of property management, property-related legal and quasi-legal vetting and documentation, property counseling, property valuation services etc.

Address::
∎ Suite # A4, Navana Sagor; House # 12, Road # 04, Sector # 01, Uttara, Dhaka
∎ Property Connect Ltd. is a professional Realtor or Real Estate Agent or Property Services Company, engaged in providing all types and ranges of property-related services and solutions to both individual, institutional and corporate customers --in a professional, reliable, transparent and committed manner. Our services include end-to-end inter-mediation to facilitate buy and sale of new or used property units, full range of property management, property-related legal and quasi-legal vetting and documentation, property counseling, property valuation services etc.

Application Deadline: 30 Nov 2024

Category: Customer Support/Call Centre

Interested By University

University Percentage (%)
National University 9.16%
Daffodil International University (DIU) 3.61%
University of Dhaka 3.37%
1.93%
Jagannath University 1.93%
University of Liberal Arts Bangladesh 1.93%
Eden Mohila College 1.69%
Green University of Bangladesh 1.45%
Govt. Titumir College 1.45%
Jahangirnagar University 1.45%

Interested By Age Range

Age Range Percentage (%)
20-30 76.39%
31-35 15.18%
36-40 5.06%
40+ 0.96%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 28.19%
20K-30K 55.42%
30K-40K 11.81%
40K-50K 3.86%
50K+ 0.72%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 14.94%
0.1 - 1 years 12.29%
1.1 - 3 years 27.71%
3.1 - 5 years 23.61%
5+ years 21.45%