Job Description
Title: Executive - (Customer Relationship Management) (Ranks Motors Workshop Limited)
Company Name: Rangs Motors Limited
Vacancy: Not specific
Job Location: Gazipur
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
Experience Requirements:
∎ At most 2 year(s)
∎ The applicants should have experience in the following area(s):
Customer Relationship Management
∎ The applicants should have experience in the following business area(s):
Automobile
∎ Freshers are also encouraged to apply.
Job Responsibilities:
∎ Free Service Reminder.
∎ Complaint collection & provide solution based on it.
∎ Customer feedback (PSF/New/Old).
∎ Campaign & other promotional activities announcing/informing.
∎ Guiding customers to nearby WS/ASC/ASPP or relevant concerns along with queries solving.
∎ Providing information and data to management & relevant concerns by reporting (schedule).
∎ Following up on after-sales activities, resolving all kinds of service issues coming from customers.
∎ PRS, DSS, Workshop report and send it to Reporting Boss.
∎ Reporting: VIP Report, Inspection report, In-house Training Calander maintenance.
∎ DIGICON WEEKLY Basis PRS & DSS Report submission as well as PRS & DSS complaint update.
∎ Implement ISO 9001:2018 of RMWL as a core process owner.
Additional Requirements:
∎ Age 22 to 26 years
∎ Females are encouraged to apply.
Salary:
∎ Negotiable
∎ As per company policy.
Compensation & Other Benefits:
∎ Mobile bill, Medical allowance, Provident fund, Insurance
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 25 Jan 2024
Company Information:
∎ 26 Dec 2023
∎ Rangs Motors Limited
∎ Address : Rangs Group, Level- 04, 117/ A, Bijoy Sarani (Old Airport Road), Tejgaon, Dhaka- 1215.
∎ Business : Rangs Motors Limited ( RML) have started their journey in the year 1998 and diversified from the trading business to sole distributorship of renowned brands like EICHER and MAHINDRA & MAHINDRA. RML has remained true to providing customers with the very best in product selection and services. This business hub continually invests in modernizing its management system and designs specific in-house training programs targeted towards improving the creative abilities of its people. RML is confident that the trust and goodwill of its customers, the vast experience of its management, and the dedication of its work force, will enable the organization to lead Bangladesh towards a prosperous future.
Category: Customer Support/Call Centre
: If you fit the profile we are looking for, mail your cv to [email protected]
