Executive - Customer Relationship

Job Description

Title: Executive - Customer Relationship

Company Name: Iot Lab BD Ltd.

Vacancy: 03

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline
∎ Skills Required: Business Development, Computer skill, Customer Service

Experience Requirements:
∎ 1 to 2 year(s)
∎ The applicants should have experience in the following area(s): Business Development, Computer skill, Customer Service
∎ Freshers are also encouraged to apply.

Job Responsibilities:
∎ Customer support mail communication.
∎ Invoicing (Daily/Monthly)
∎ Update Daily excel sheet properly.
∎ Update monthly client's payment.
∎ Outsource Work Track.
∎ Proper shift Handover.
∎ Client Analysis.
∎ Market Analysis
∎ Data Mining.
∎ Footprint in Social Media.

Additional Requirements:
∎ Age 18 to 35 years
∎ Both males and females are allowed to apply
∎ Clear communication in English (Verbal and written)
∎ The applicants should have experience in MS Office (Excel, Word and power point)
∎ Should be a team player.
∎ Ability to interact, communicate and present ideas
∎ Professionalism regarding time, costs and deadlines
∎ Must work as a team player.
∎ Eagerness of learning.
∎ Alignment with line manager and team members.
∎ Available in any shift with weekly consecutive 2 night.

Salary: Negotiable

Compensation & Other Benefits:
∎ Performance bonus
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Needless to say the office environment here is friendly and easy going as long as work is done on time.
∎ And finally, there is a potential or career growth in this field. As of right now, skills that we require are in demand in Bangladesh but not enough supply. So you will be special.

Application Deadline: 16 Mar 2021

Company Information:
∎ 16 Feb 2021
∎ Iot Lab BD Ltd.
∎ Business : IoT Lab BD LTD. has been co-founded by like-minded professionals, to provide
Value through technology to businesses and society. We are a young tech
company focused on creating value for enterprises. In collaboration with experts’
in Artificial Intelligence (AI), Internet of Things (IoT), Agriculture and business
domain, we help to develop IoT solutions on enterprise level enabling automation
for companies. Partnering with one of the renowned IoT solutions provider in Asia
and Dell incorporation for hardware support, we are committed to provide IoT
solutions to business enterprises and help enabling the goal of “Digital
Bangladesh”.

IoT Lab BD committed to provide untapped business excellence through
machine learning and connectivity to businesses, helping the businesses move
forward to the next revolution. We are committed to provide superior services to
businesses, in everyday Operations and every business needs, that need to be
connected with customers.

Aside from providing IoT solutions and services, IoT Lab BD also provides Customized
Application Development, Static and Motion Graphics design, Mobile App
development in all platform and Data Science as Services.

Excellent service is our commitment to our customers, and by doing so, help
customers’ business achieves more in every aspect possible.


Category: Customer Support/Call Centre

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