Executive, Customer Relations Officer

Job Description

Title: Executive, Customer Relations Officer

Company Name: Roan Water Technologies Ltd.

Vacancy: 1

Location: Dhaka

Experience:
∎ 1 to 2 years

Published: 25 Feb 2025

Education:
∎ Honors /Masters
∎ Honors /Masters

Requirements:

Additional Requirements:
∎ 1 -2 years’ experience on Tele Marketing / Customer relation /Sales
∎ Experience /Knowledge on Digital Marketing, E-Commerce will be considered as additional qualification
∎ Prefer 1 -2 years’ experience in relevant field
∎ 1 -2 years’ experience on Tele Marketing / Customer relation /Sales
∎ Experience /Knowledge on Digital Marketing, E-Commerce will be considered as additional qualification
∎ Prefer 1 -2 years’ experience in relevant field

Responsibilities & Context:
∎ Customer Relation Officer will be the primary point of contact for our customers.
∎ He/She will handle inquiries, resolve issues, and provide information about our products and services.
∎ The ideal candidate has to be empathetic, detail-oriented, and committed to delivering outstanding customer service
∎ Respond promptly to customer inquiries via phone, email, and WhatsApp.
∎ Resolve customer complaints and provide appropriate solutions in a timely manner.
∎ Prepare Sales Proposal and follow-up digital marketing
∎ Maintain and keep necessary data and documents
∎ Department: Roan Accessories
∎ Joining: As soon as possible
∎ Job Location: Adabar, Ring Road, Dhaka (Nearby Adabar Thana)
∎ If you think you can fulfill the below requirements then send your CV to the given mail address by mentioning the position in the subject line of the email.
∎ Responsibilities:
∎ Customer Relation Officer will be the primary point of contact for our customers.
∎ He/She will handle inquiries, resolve issues, and provide information about our products and services.
∎ The ideal candidate has to be empathetic, detail-oriented, and committed to delivering outstanding customer service
∎ Respond promptly to customer inquiries via phone, email, and WhatsApp.
∎ Resolve customer complaints and provide appropriate solutions in a timely manner.
∎ Prepare Sales Proposal and follow-up digital marketing
∎ Maintain and keep necessary data and documents

Skills & Expertise:

Compensation & Other Benefits:
∎ Salary: An attractive salary will be offered to deserving candidate
∎ Mobile Allowance; Incentives; T/A when required; Yearly Increment; Two Festival Bonus; CL, SL, etc.
∎ Salary: An attractive salary will be offered to deserving candidate
∎ Mobile Allowance; Incentives; T/A when required; Yearly Increment; Two Festival Bonus; CL, SL, etc.

Employment Status: Full Time

Job Location: Dhaka

Read Before Apply:

If you think, you are the right person by fulfilling the above criteria's then send your CV to: info@roanbd.com

Company Information:
∎ Roan Water Technologies Ltd.
∎ Rahbar Tower Annex Building 77-78, Janata Housing Society (Apt # 4A) Ring Road, Adabor Dhaka -1207, Bangladesh
∎ Industrial Water treatment Plant (WTP), ETP, STP, Water Filter, Air Purifier, HVAC System, Steam Boiler, Mechanical Fabrication works

Address::
∎ Rahbar Tower Annex Building 77-78, Janata Housing Society (Apt # 4A) Ring Road, Adabor Dhaka -1207, Bangladesh
∎ Industrial Water treatment Plant (WTP), ETP, STP, Water Filter, Air Purifier, HVAC System, Steam Boiler, Mechanical Fabrication works

Application Deadline: 27 Mar 2025

Category: Customer Support/Call Centre