Executive - Customer Relation (Female)

Job Description

Title: Executive - Customer Relation (Female)

Company Name: Dream Touch Architects ltd.

Vacancy: 02

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Must be graduated from any reputed University / Institutions.

Experience Requirements:
∎ 1 to 2 year(s)
∎ The applicants should have experience in the following area(s): Call Center, Customer Service, Sales Marketing, Tele Marketing
∎ The applicants should have experience in the following business area(s): Architecture Firm, Banks, Developer, Furniture, Interior Design, Multinational Companies, Real Estate

Job Responsibilities:
∎ Associate's main job function is to provide excellent customer service by giving appropriate and accurate responses to customer queries and to handle/resolve customer issues while meeting quality, productivity and schedule adherence performance standards.
∎ Key Support activities to be performed include.
∎ Collaborate, follow up, escalate and track progress with various internal teams for faster resolution of order issues
∎ Handle inbound and outbound calls to support internal partners and customers
∎ To ensure customer support both indoor & outdoor within lowest possible time.
∎ Performing scheduled maintenance tasks.
∎ Preparing reports, documentation and provide training to users.
∎ Provide volume, handle time and staffing assumptions associated with the tasks or products.

Additional Requirements:
∎ Age 22 to 38 years
∎ Only females are allowed to apply
∎ Basic computer knowledge.
∎ Good oral communication skill.
∎ Good listening skill and analytical skill.
∎ Customer focus and adaptability to different personality types.

Salary: Negotiable

Compensation & Other Benefits:
∎ T/A, Mobile bill
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Application Deadline: December 12, 2019

Company Information:
∎ Dream Touch Architects ltd.
∎ Address : DK Tower, Level-9, 94 Bir Uttam CR Datta Road, Banglamotor, Dhaka-1205.
∎ Web : www.dreamtouch-bd.com
∎ Business : Dream Touch Architects Ltd, a sister concern of Dream Touch Group, is responsible for Interior & Exterior design, supervision & practical work implementation. Since 2006, we are doing our outstanding performances successfully to satisfy our honorable customers. It is our challenges to meet the requirements & needs of our valued customers by ensuring them our quality, commitment & services. We are always ready to give post handover services to our respected customers. A number of young, energetic & experienced Architects & Designers are with our team having well experienced a number of engineers & interior supervisors & labors. Our field forces are enough experts to give you maximum satisfaction. A large number of prestigious works/ projects already we have successfully done in countrywide.

Category: Customer Support/Call Centre

Read Before Apply: Applicants who previously applied Dream Touch Architect Ltd for any position do not require to apply any more.