Title: Executive - Customer Relation (Female)
Company Name: Dream Touch Architects ltd.
Vacancy: 5
Job Location: Dhaka (Mohammadpur)
Employment Status: Full-time
Educational Requirements:
∎ Minimum Graduate in any discipline from any public & private reputed University
Experience Requirements:
∎ 1 to 2 year(s)
∎ The applicants should have experience in the following area(s):
Customer Service, Sales Marketing
∎ The applicants should have experience in the following business area(s):
Architecture Firm, Banks, Call Center, Furniture, Interior Design, Multinational Companies, Real Estate
Job Responsibilities:
∎ Associate's main job function is to provide excellent customer service by giving appropriate and accurate responses to customer queries and to handle/resolve customer issues while meeting quality, productivity and schedule adherence performance standards.
∎ Key Support activities to be performed include.
∎ Collaborate, follow up, escalate and track progress with various internal teams for faster resolution of order issues
∎ Handle inbound and outbound calls to support internal partners and customers
∎ To ensure customer support both indoor & outdoor within lowest possible time.
∎ Performing scheduled maintenance tasks.
∎ Preparing reports, documentation and provide training to users.
∎ Provide volume, handle time and staffing assumptions associated with the tasks or products.
Additional Requirements:
∎ Age 24 to 42 years
∎ Only females are allowed to apply
∎ Should be pleasant, Smart and Good Looking.
∎ Basic capacity in English and Bangla (Verbal & Written)
Salary: Negotiable
Compensation & Other Benefits:
∎ T/A, Mobile bill
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 24 Sep 2021
Company Information:
∎ 26 Aug 2021
∎ Dream Touch Architects ltd.
∎ Address : DK Tower, Level-9, 94 Bir Uttam CR Datta Road, Banglamotor, Dhaka-1205.
∎ Web : www.dreamtouch-bd.com
∎ Business : Dream Touch Architects Ltd, a sister concern of Dream Touch Group, is responsible for Interior & Exterior design, supervision & practical work implementation. Since 2006, we are doing our outstanding performances successfully to satisfy our honorable customers. It is our challenges to meet the requirements & needs of our valued customers by ensuring them our quality, commitment & services. We are always ready to give post handover services to our respected customers. A number of young, energetic & experienced Architects & Designers are with our team having well experienced a number of engineers & interior supervisors & labors. Our field forces are enough experts to give you maximum satisfaction. A large number of prestigious works/ projects already we have successfully done in countrywide.
Category: Customer Support/Call Centre
: Applicants who previously applied Dream Touch Architect Ltd for any position do not require to apply any more.
Source: bdjobs.com