Executive - Customer Care
Job Description
Title: Executive - Customer Care
Company Name: Labaid Specialized Hospital, Chattogram
Vacancy: Not specific
Job Location: Chattogram
Employment Status: Full-time
Educational Requirements:
∎ Any Graduate.
Experience Requirements:
∎ At least 2 year(s)
Job Responsibilities:
∎ Greet all patient party with appropriate manners and courtesy;
∎ Ensure that prompt, courteous & efficient service is provided to the patient party in order to maximize satisfaction from entrance to exit;
∎ Provide information to patients regarding medical test, cost of test and report services of the Hospital;
∎ Inform to the patient party about timings of test and preparation for the test;
∎ Received payment, input data into HIS properly and generate bill for customers;
∎ Prepare cash settlement and submit to Finance & Accounts Department;
∎ Identify patient correctly by Name, Age, Gender and Invoice Number;
∎ Listen to the patient queries/complaint and address the issue by yourself;
∎ Turning patient to revenue generation;
∎ Always thanks patient party after completing formalities;
∎ Perform any other reasonable task that may be assigned to by the Management/supervisor.
Additional Requirements:
∎ More than 2 years' experience in a hospital in Front Desk/billing.
Salary:
∎ Attractive salary will be offered to the deserving candidate.
Compensation & Other Benefits:
∎ As per company policy.
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 25 Apr 2023
Company Information:
∎ 11 Apr 2023
∎ Labaid Specialized Hospital, Chattogram
Category: Customer Support/Call Centre
: [Only short- listed candidates who are highly qualified will be considered.]
Source: bdjobs.com
Deadline Expired on 25th Apr 2023
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