Executive - Customer Care (Hospital)

Job Description

Title: Executive - Customer Care (Hospital)

Company Name: Better Life Hospital Ltd

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelors degree from any reputed University. Fresh graduates are encouraged to apply.

Job Responsibilities:
∎ Greet all customers with appropriate manners & courtesy.
∎ Identify patient correctly by name, Patient ID and age/Date of birth.
∎ Make liaison with corporate clients for smooth transaction time to time and give feedback to the authority.
∎ Inform the patient about the amount due; process the transaction in appropriate manner.
∎ Prepare invoices for registration, consultation, investigations.
∎ Listen to the patient queries / complaint and address the issue by him self/her self.
∎ Perform any other reasonable task that may be assigned to them by supervisor/Authority from time to time.
∎ Answering and forwarding phone calls (internal and external) with basic and perfect information

Additional Requirements:
∎ Age 18 to 30 years
∎ Both males and females are allowed to apply
∎ Good command of spoken and written English
∎ Strong communication skill
∎ Smart and pleasant looking, sound health and clear voice,
∎ Good command over Bangla and English,
∎ Able to communicate effectively with all levels

Salary: Tk. 12000 - 15000 (Monthly)

Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 21 Jun 2021

Company Information:
∎ 23 May 2021
∎ Better Life Hospital Ltd
∎ Address : 1 East Rampura, DIT Road, Dhaka-1219

Category: General Management/Admin