Executive-Complaint Management & Support
Job Description
Title: Executive-Complaint Management & Support
Company Name: DMONEY Bangladesh Limited
Vacancy: Not specific
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor of Business Administration (BBA) in Any
∎ Skills Required: Customer Service
Experience Requirements:
∎ At most 2 year(s)
∎ The applicants should have experience in the following area(s):
Call Center
∎ Freshers are also encouraged to apply.
Job Responsibilities:
∎ Provide support to customers by giving level 2 support to Customer Experience Department.
∎ Identify, investigate issues raised by customer engagement department & take necessary action to resolve the issue within specified SLA.
∎ Track & ensure all issues are resolved withing given SLA.
∎ Act as a bridge in between to internal stakeholders to ensure raised issue resolution.
Additional Requirements:
∎ Age at most 32 years
Salary: Negotiable
Compensation & Other Benefits:
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Application Deadline: August 31, 2019
Company Information:
∎ DMONEY Bangladesh Limited
∎ Address : Bay's 23, Level 4, Plot 6, Block-SW(I), Bir Uttam Mir Shawkat Sarak. Gulshan-1
∎ Web : www.dmoney.com.bd
∎ Business : D Money Bangladesh Limited is a secure, robust & fully integrated payments platform and is committed to build a Digital Ecosystem for the citizens & remove Cash frictions by enhancing services & optimizing transactions.
Category: Customer Support/Call Centre
Read Before Apply: Only apply if your profile matches with the requirement. D Money is an equal employment opportunity provider.
Source: bdjobs.com
Deadline Expired on 31st Aug 2019
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