Executive, Call Center

Job Description

Title: Executive, Call Center

Company Name: WEBEX IT BUSINESS

Vacancy: Not specific

Job Location: Dhaka (Mohakhali)

Employment Status: Full-time

Educational Requirements:
∎ Bachelor of Any.

Job Context:
∎ Job Location: Dhaka (Mohakhali DOHS)
∎ 9.A.M to 6.P.M & Lunch break 1 Hour

Job Responsibilities:
∎ Attend inbound/outbound calls to the prospective customers pertaining to the Client's business.
∎ Need to provide excellent customer service and gives precise information to the customer, ensuring customer satisfaction.
∎ Identify customer needs, clarify information and provide solutions.
∎ Perform every call actively to solve client's problem.
∎ Obtain and examine all relevant information in order to assess the validity of complaints and to determine possible causes.
∎ Report time to time to the team leader for complicated issues.

Additional Requirements:
∎ Age 21 to 30 years
∎ Both males and females are allowed to apply
∎ Can speak and listen Hindi/Urdu (if don't know please not apply)
∎ Must have his own laptop (Compulsory).
∎ Freshers are also encouraged to apply.

Compensation & Other Benefits:
∎ Provisional period 3 months 18K to 23K. After provisional period 23K to 25K
∎ Mobile bill, Provident fund
∎ Salary Review: Yearly

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 21 Apr 2023

Company Information:
∎ 22 Mar 2023
∎ WEBEX IT BUSINESS

Category: Customer Support/Call Centre

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