Executive - Call Center
Job Description
Title: Executive - Call Center
Company Name: Smart Technologies (BD) Ltd.
Vacancy: 01
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
∎ Skills Required: Computer skill, Customer Service
Experience Requirements:
∎ 1 to 3 year(s)
Job Responsibilities:
∎ Handling Social Media queries.
∎ Take & relay messages.
∎ Replying Corporate Mail.
∎ Send fix mail to corporate customers.
∎ Provide information to customers.
∎ Handling online issues and pass it to concern department.
∎ Deal with queries from the public and customers.
∎ General administrative and office support.
∎ Receive and sort mail and deliveries.
Additional Requirements:
∎ Age 22 to 30 years
∎ Verbal and written communication skills.
∎ Professional personal presentation.
∎ Customer service orientation.
∎ Information management.
∎ Organization and planning.
∎ Attention to detail.
∎ Initiative.
∎ Reliability.
∎ Stress tolerance.
∎ Computer Literacy: Sound knowledge in word, excel etc.
∎ Similar work experience of same post will be added an advantage but not required necessarily.
Salary: Negotiable
Compensation & Other Benefits:
∎ Mobile bill
∎ Lunch Facilities: Partially Subsidize
∎ Festival Bonus: 2
Application Deadline: 8 Mar 2021
Company Information:
∎ 22 Feb 2021
∎ Smart Technologies (BD) Ltd.
∎ Address : Jahir Smart Tower, 205/1-205/1/A, West Kafrul, Begum Rokeya Sharani, Mirpur, Dhaka
∎ Web : www.smart-bd.com
∎ Business : IT Product Sales & Distribution, National Distributor of Huawei Mobile, Enterprise Solutions, Security & Surveillance, Software, Stationery Goods, Properties, Lenovo Mobile and Motorola Mobile etc
Category: Customer Support/Call Centre
:
Source: bdjobs.com
Deadline Expired on 8th Mar 2021
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