Executive (Call Center)
Job Description
Title: Executive (Call Center)
Company Name: EW VM Health Bangladesh Ltd
Vacancy: 4
Age: At least 20 years
Job Location: Dhaka (Dhanmondi)
Salary: Negotiable
Experience:
- 2 to 3 years
- The applicants should have experience in the following business area(s): Clinic, Healthcare/Lifestyle product
- Freshers are also encouraged to apply.
Published: 2026-10-13
Application Deadline: 2026-11-12
Education:
- Bachelor/Honors
Requirements:
- 2 to 3 years
- The applicants should have experience in the following business area(s): Clinic, Healthcare/Lifestyle product
- Freshers are also encouraged to apply.
Skills Required: Customer Service, Telemarketing
Additional Requirements:
- Age At least 20 years
Good english and bangla communication is required
Responsibilities & Context:
Handle inbound and outbound calls professionally.
Respond to patient inquiries about treatments, services, packages, and appointments.
Schedule, confirm, and manage consultation appointments.
Follow up with prospective and existing patients to improve appointment conversion.
Respond to inquiries through phone, WhatsApp, Facebook, and other digital channels.
Maintain accurate patient records in the CRM/HIS system.
Coordinate with doctors, patient coordinators, and front desk for seamless service.
Resolve patient concerns and escalate issues when necessary.
Achieve assigned appointment booking and customer service targets.
Perform any other duties assigned by Management.
Job Other Benifits:
- Performance bonus
- Salary Review: Yearly
- Festival Bonus: 2
Others benefit as per company policy
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Both Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
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