Executive (Call Center)

Job Description

Title: Executive (Call Center)

Company Name: AG Industrial Solutions Ltd (A sister concern of Anwar Group of Industries)

Vacancy: 02

Age: 22 to 28 years

Location: Dhaka (Uttara)

Salary: Negotiable

Experience:
∎ At least 1 year
∎ Freshers are also encouraged to apply.

Published: 19 Aug 2024

Education:
∎ Diploma in Electrical, Bachelor/Honors

Requirements:

Additional Requirements:
∎ Age 22 to 28 years
∎ Candidates from Uttara or Diyabari will be preferable
∎ Basic level knowledge on MS Excel

Responsibilities & Context:
∎ Handle inbound calls related to elevator service requests, inquiries, and complaints.
∎ Assist in emergency issues, ensuring that urgent cases are escalated to the appropriate teams promptly.
∎ Coordinate with field technicians and service engineers to schedule maintenance, repairs, and installations of elevators.
∎ Follow up on emergency cases to ensure that the issue has been resolved satisfactorily.
∎ Work closely with other departments such as Service, and Technical Support to resolve issues effectively.

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Male

Job Location: Dhaka (Uttara)

Company Information:
∎ AG Industrial Solutions Ltd (A sister concern of Anwar Group of Industries)

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 31 Aug 2024

Category: Customer Support/Call Centre