E-Commerce Operations Manager

Job Description

Title: E-Commerce Operations Manager

Company Name: Reganto Electric Company

Vacancy: 01

Age: At least 40 years

Job Location: Anywhere in Bangladesh

Salary: Negotiable

Experience:

• 2 to 5 years
• The applicants should have experience in the following business area(s): Market Research Firms, Direct Selling/Marketing Service Company, E-commerce

• Masters
• Bachelor/Honors

• 2 to 5 years
• The applicants should have experience in the following business area(s): Market Research Firms, Direct Selling/Marketing Service Company, E-commerce

• Age At least 40 years
• Only Male

About the Role

We are looking for a highly organized and result-oriented E-Commerce Operations Manager to oversee our day-to-day online business operations. The ideal candidate will have strong knowledge of e-commerce platforms, order management, inventory, logistics, customer service, and online sales operations.

Key Responsibilities

· Manage and monitor daily e-commerce operations from order placement to delivery.

· Manage product listings, pricing, stock availability, and product information.

· Monitor order processing, fulfillment, returns, refunds, and cancellations.

· Coordinate with warehouse, delivery partners, suppliers, and customer service teams.

· Track sales, revenue, order status, conversion rates, and operational KPIs.

· Ensure accurate inventory management and minimize stock-outs and excess inventory.

· Identify operational issues and implement effective solutions.

· Monitor customer complaints and ensure timely resolution.

· Prepare regular sales and operational reports for management.

· Develop strategies to improve operational efficiency, customer experience, and profitability.

· Coordinate promotional campaigns and ensure products, pricing, and stock are properly updated.

· Ensure smooth integration between e-commerce platforms, payment gateways, inventory systems, and logistics.

Requirements

· Bachelor’s degree in Marketing, E-Commerce, Business Administration, or a related discipline from a recognized university.

· 2–5 years of experience in e-commerce operations or a similar role.

· Strong knowledge of e-commerce platforms and order management systems.

· Good understanding of inventory, logistics, payment, and delivery processes.

· Strong analytical, communication, leadership, and problem-solving skills.

· Proficiency in Microsoft Excel/Google Sheets.

· Ability to work under pressure and meet deadlines.

What We Offer

· Competitive salary package.

· Performance-based incentives.

· Career growth opportunities.

· Professional and supportive work environment.

· Opportunity to work with a growing e-commerce business.

• Mobile bill
• Salary Review: Yearly
• Festival Bonus: 2