E-commerce Operations Manager
Job Description
Title: E-commerce Operations Manager
Company Name: Ajax BD
Vacancy: --
Age: Na
Job Location: Dhaka (Uttara)
Salary: Tk. 20000 - 35000 (Monthly)
Experience: --
Published: 2026-10-01
Application Deadline: 2026-10-31
Education:
Requirements: --
Skills Required:
Additional Requirements:
Responsibilities & Context:
Responsibilities & Context
Ajax BD is looking for an experienced and responsible E-commerce Operations Manager to manage and improve our day-to-day online business operations.
The selected candidate will oversee the complete operational flow from order placement to delivery, ensuring smooth coordination between the E-commerce, Warehouse, Sales, Customer Service and Delivery teams.
Key Responsibilities
Manage daily e-commerce operations and ensure smooth order processing.
Monitor orders from placement to successful delivery.
Coordinate with warehouse, sales, customer service and delivery teams.
Monitor product availability, inventory and stock updates.
Ensure accurate product information, pricing and availability on the website.
Manage order confirmation, cancellation, return and exchange processes.
Monitor delivery performance and resolve operational issues.
Track pending, failed, cancelled and returned orders.
Monitor daily sales and operational performance.
Prepare regular reports on orders, sales, delivery and operational KPIs.
Identify operational problems and implement effective solutions.
Improve overall customer experience and operational efficiency.
Maintain proper SOPs and ensure the team follows operational processes.
Job Other Benifits:
- T/A
- Salary Review: Yearly
- Festival Bonus: 2
As per company policy
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Both Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category:
