Job Description
Title: E-commerce Operations Executive
Company Name: Bitsy Toys
Vacancy: --
Age: at least 21 years
Location: Dhaka (GULSHAN 2)
Salary: Tk. 18000 - 24000 (Monthly)
Experience:
∎ At least 1 year
Published: 8 Feb 2024
Requirements:
Additional Requirements:
∎ Age at least 21 years
Responsibilities & Context:
∎ Organization Description
∎ Bitsy’s mission is to build smart kids with toys. Through its e-commerce platform, https://bitsy.com.bd, bitsy brings forth access to a unique range of high-quality educational, STEAM, craft, and DIY toys at an affordable price.
∎ Job Description
∎ Process and prepare customer orders accurately, respond to customer queries and upsell where appropriate
∎ Regularly coordinate, track, and manage product deliveries with customers, delivery partners, and corporate clients
∎ Coordinate activities related to receiving, stacking, shipping, and maintaining stock records
∎ Reconcile transactions and submit activity and results report
∎ Create and maintain procedures, documents, and spreadsheets of operations and logistics activities
∎ Coordinate with Marketing, Accounting, and Technology teams
∎ Resolve problems concerning transportation, logistics, and customer issues
∎ Coordinate printing and production of brochures, stickers, leaflets, and marketing materials when necessary
∎ Qualifications
∎ Proven experience in e-commerce operations or a related field
∎ Proficient in using MS Excel, MS Word, and Emails
∎ Strong organizational and multitasking skills
∎ Excellent communication skills for customer interaction
∎ Must be proactive with superb time management skills, and have an eye for detail.
∎ Must be willing to work in a startup environment
∎ 1-2 years of experience in the E-commerce or Retail industry is a plus.
∎ Hours
∎ 6 days a week (Saturday - Thursday) Onsite 10 am – 6 pm
∎ Location: Gulshan 2
∎ Contact info
∎ [email protected]
Skills & Expertise:
Compensation & Other Benefits:
∎ Lunch Facilities: Full Subsidize
Workplace:
∎ Work at office
Employment Status: Full Time
Gender:
∎ Only Female
Job Location: Dhaka (GULSHAN 2)
Job Highlights:
∎ If you're someone who values autonomy in your work, enjoy a relaxed atmosphere, and are ready to be a part of a team that values innovation, Bitsy is the place for you. Join us on this exciting journey, and let's shape the future of play together!
Company Information:
∎ Bitsy Toys
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 25 Feb 2024
Category: Customer Support/Call Centre
