E-commerce Operations Executive

Job Description

Title: E-commerce Operations Executive

Company Name: Bitsy Toys

Vacancy: --

Age: at least 21 years

Location: Dhaka (GULSHAN 2)

Salary: Tk. 18000 - 24000 (Monthly)

Experience:
∎ At least 1 year

Published: 8 Feb 2024

Requirements:

Additional Requirements:
∎ Age at least 21 years

Responsibilities & Context:
∎ Organization Description
∎ Bitsy’s mission is to build smart kids with toys. Through its e-commerce platform, https://bitsy.com.bd, bitsy brings forth access to a unique range of high-quality educational, STEAM, craft, and DIY toys at an affordable price.
∎ Job Description
∎ Process and prepare customer orders accurately, respond to customer queries and upsell where appropriate
∎ Regularly coordinate, track, and manage product deliveries with customers, delivery partners, and corporate clients
∎ Coordinate activities related to receiving, stacking, shipping, and maintaining stock records
∎ Reconcile transactions and submit activity and results report
∎ Create and maintain procedures, documents, and spreadsheets of operations and logistics activities
∎ Coordinate with Marketing, Accounting, and Technology teams
∎ Resolve problems concerning transportation, logistics, and customer issues
∎ Coordinate printing and production of brochures, stickers, leaflets, and marketing materials when necessary
∎ Qualifications
∎ Proven experience in e-commerce operations or a related field
∎ Proficient in using MS Excel, MS Word, and Emails
∎ Strong organizational and multitasking skills
∎ Excellent communication skills for customer interaction
∎ Must be proactive with superb time management skills, and have an eye for detail.
∎ Must be willing to work in a startup environment
∎ 1-2 years of experience in the E-commerce or Retail industry is a plus.
∎ Hours
∎ 6 days a week (Saturday - Thursday) Onsite 10 am – 6 pm
∎ Location: Gulshan 2
∎ Contact info
[email protected]

Skills & Expertise:

Compensation & Other Benefits:
∎ Lunch Facilities: Full Subsidize

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Female

Job Location: Dhaka (GULSHAN 2)

Job Highlights:
∎ If you're someone who values autonomy in your work, enjoy a relaxed atmosphere, and are ready to be a part of a team that values innovation, Bitsy is the place for you. Join us on this exciting journey, and let's shape the future of play together!

Company Information:
∎ Bitsy Toys

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 25 Feb 2024

Category: Customer Support/Call Centre

Interested By University

University Percentage (%)
National University 8.21%
Eden Mohila College 3.08%
North South University 3.08%
Northern University Bangladesh 2.56%
University of Dhaka 2.56%
Bangladesh University of Business and Technology 1.54%
East West University 1.54%
Govt.Titumir College 1.54%
Green University of Bangladesh 1.54%
Primeasia University 1.03%

Interested By Age Range

Age Range Percentage (%)
20-30 72.31%
31-35 18.97%
36-40 1.54%
40+ 1.03%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 35.90%
20K-30K 63.08%
30K-40K 0.51%
50K+ 0.51%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 22.56%
0.1 - 1 years 14.87%
1.1 - 3 years 27.69%
3.1 - 5 years 24.10%
5+ years 10.77%