Duty Manager
Job Description
Title: Duty Manager
Company Name: Monno Medical College and Hospital
Vacancy: 3
Job Location: Manikganj
Employment Status: Full-time
Educational Requirements:
∎ Master’s degree in any discipline, MBA will be preferred
Experience Requirements:
∎ At least 5 year(s)
∎ The applicants should have experience in the following business area(s):
Hospital, Clinic
Job Responsibilities:
∎ The ideal candidate will be working as a coordinator for smooth functioning of hospital’s operational activities.
∎ Perform regular and spot-check of all service care units and to maintain high quality standard through routine visits to every ward and floor.
∎ Streamline all activities from admission to in-patient care, as well as bill payment to discharge of the patients.
∎ Make sure that all the stations are ready to serve patients and to provide support to the doctors on duty.
∎ Address all major hand-over issues received from the day time in-charge which may need to be resolved at night and holidays.
∎ Address any patient's request, requirement, complaints etc. Monitor and ensure that all the complaints are resolved in appropriate manner.
∎ Observe and monitor the cleanliness process inside the hospital premises and ensure cleanliness of whole hospital.
∎ Handle any rowdy situation in cooperation with the doctors, administration and staff.
∎ Record all the incidences that require attention of the management and submit those through Duty Manager's Report (DMR).
∎ Attend all urgent calls from the emergency, intensive care unit (ICU) or wards by providing necessary support for both the internal and external customers.
∎ Make sure that the staff support facilities are available in good order, such as security, transport availabilities at night.
∎ Make an appropriate coordination and liaison with different departments to avoid any incidence and inconveniences of the hospital.
∎ Arrange to notice any crisis management in coordination with the In-Charge and Administration.
∎ Provide logistic and administrative support to medical staff, On-duty Nursing Administrator and Emergency services as and when required.
∎ Keep on-call Senior Leader posted about any major untoward event and seek their advice and support with any uncertainties regarding a decision or course of action.
Additional Requirements:
∎ Age 30 to 45 years
∎ Both males and females are allowed to apply
Salary: Negotiable
Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 9 Oct 2022
Company Information:
∎ 27 Sep 2022
∎ Monno Medical College and Hospital
∎ Address : Monno City, Gilondo, Manikganj
∎ Web : www.monno.com
Category: Medical/Pharma
Source: bdjobs.com
Deadline Expired on 9th Oct 2022
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