Deputy Manager - Client Services (Land Project)

Job Description

Title: Deputy Manager - Client Services (Land Project)

Company Name: Navana Real Estate Limited

Vacancy: Not specific

Job Location: Dhaka (Gulshan)

Employment Status: Full-time

Educational Requirements:
∎ Bachelor's degree in any discipline

Experience Requirements:
∎ At least 7 year(s)
∎ The applicants should have experience in the following area(s): Customer Service
∎ The applicants should have experience in the following business area(s): Real Estate

Job Responsibilities:
∎ Plan and manage customer relationship activities and ensure their satisfaction at an optimum level
∎ Build and maintain profitable and sustainable relationship with key clients
∎ Understand key clients' individual needs and coordinate with the concerned persons to implement as appropriate
∎ Oversee the relationship with customers handled by existing client relationship team
∎ Coordinate with the land acquisition team to ensure the specific locations' land preferred by the clients
∎ Collect registration cost, service charge, approval, and utility facility/usage charge etc. and deposit to the designated banks
∎ Keep clients updated on the latest projects in order to increase sales

Additional Requirements:
∎ Ability to anticipate the needs and trends of customers and stakeholders
∎ Excellent communication and persuasion skills
∎ Problem solving skills
∎ People leadership
∎ Ability to manage stakeholders
∎ Proficiency to prepare various official letters in both Bengali and English
∎ Working knowledge of Microsoft Office Suites

Salary:
∎ Competitive

Compensation & Other Benefits:
∎ Mobile Bill
∎ Subsidized Lunch Facility
∎ Office transport
∎ Festival Bonus: 2 (Yearly)
∎ Gratuity
∎ Provident Fund

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 3 Oct 2021

Company Information:
∎ 23 Sep 2021
∎ Navana Real Estate Limited
∎ Address : House # 3/A, Road # 90, Gulshan-02, Dhaka
∎ Web : www.navana-realestate.com

Category: Customer Support/Call Centre