Deputy General Manager (Operation & Administration)

Job Description

Title: Deputy General Manager (Operation & Administration)

Company Name: RAPA PLAZA

Vacancy: 01

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Graduate/Post Graduate in any discipline.
∎ Bachelors degree in Engineering ( Electrical) will be given preference.
∎ MBA in HRM or PGDHRM degree will be treated as added advantage.

Experience Requirements:
∎ 15 to 20 year(s)
∎ The applicants should have experience in the following area(s): Administration, Factory Administration
∎ The applicants should have experience in the following business area(s): Shopping mall, Manufacturing (FMCG)

Job Responsibilities:
∎ Supervise and manage shopping mall operations incl. property management, tenant management, customer service, contract services such as Facility management, cleaning, security, maintenance, etc.
∎ Ensuring smooth day-to-day functioning of the shopping mall, facilitating good environment for retailers business activity and pleasant shopping environment for customers.
∎ Handle the day to day operations in the Mall ensuring operations are kept up to the highest quality standards in order to meet all tenant and customer requirements.
∎ Coordinate mall team and contractor employee works to oversee daily operations incl. maintenance, security & cleaning, pest control, waste collection, mall administration and customer service.
∎ Conduct tenant orientation meetings for the entire Mall, covering emergency procedures, communication systems and other security procedures relating to the tenants of the Mall.
∎ Maintain a strong working relationship with all important Municipal Emergency services including Police, Bangladesh Fire service & civil Defence.
∎ Identify & inform Management of any Health & Safety risk related to the Mall building that may affect employees, contractors & the general public.
∎ Ensure mall operating policies & procedures are duly followed by the tenants, service providers, contractors, etc.
∎ Complete a daily report of vehicular traffic and other issues & provide a summary on a weekly basis to the Management of the mall.
∎ Implement cost cutting program with planned targets and improving efficiencies in all operational areas.
∎ Maintain high-quality property standards through daily checks and periodic preventive maintenance (i.e. cleanliness, AC level, lighting, assets & equipment) and security control for mall premises incl. parking, service areas, toilets and other common areas.
∎ Supervise, guide and mentor the Mall Operations team reporting into and take full responsibility in identifying potential talent and timely supporting professional development.
∎ Develop clear understanding about sales/turnover for shopping mall tenants. Collect tenant sales reports in timely manner for management reporting and decision-making.
∎ Maintain up-to-date records and documentation for both mall-related (i.e. insurance, completion certificates, approvals) and tenant-related (i.e. lease contracts, trade licenses, insurance, approved drawings, permits, etc.)
∎ Handle all conflicts and dispute situations amongst tenants, customers, mall visitors with help of security, in a smooth manner avoiding any disruption to mall operations.
∎ Submit monthly Admin-Accounts Statement to the management.
∎ Prepare Annual Admin Budget on the basis of annual action plan.
∎ Managing clerical or other administrative staff.
∎ Organizing, arranging and coordinating meetings.
∎ Monitor costs and expenses to assist in budget preparation.
∎ Oversee facilities services, maintenance activities and tradespersons (e.g electricians)
∎ Ensure operations adhere to policies and regulations.
∎ Any other task assigned by the Management.

Additional Requirements:
∎ Only males are allowed to apply
∎ Retired Army officer of the rank of Major or equivalent rank in Navy/Air force will be preferred
∎ The candidate must have experience as DGM-Administration of a Manufacturing Group of Companies/Corporate house/ Shopping malls for at least 03 years

Salary: Negotiable

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 17 Sep 2021

Company Information:
∎ 2 Sep 2021
∎ RAPA PLAZA
∎ Address : Deshbandhu Group, Mostafa Centre, House # 59, Road # 27, Block # K, Banani, Dhaka-1213, Bangladesh
∎ Web : www.dbg.com.bd
∎ Business : The Group is engaged in manufacturing and marketing of Refined Sugar, PP Woven Bag, Cement, Ship Management, Automatic Rice Milling, Newspaper publications, Woven Sweater Manufacturing, Power Generation, Real Estate Development and Trading of Bulk Commodities.

Category: General Management/Admin