Job Description
Title: Customer Support/Call Center Executive
Company Name: Platinum Overseas
Vacancy: 10
Age: 18 to 30 years
Location: Dhaka (Kakrail)
Salary: Negotiable
Experience:
∎ 1 to 2 years
∎ The applicants should have experience in the following business area(s):Immigration and Education Consultancy Service, Manpower Recruitment, Overseas Companies, Immigration/Visa Processing, Call Center
∎ Freshers are also encouraged to apply.
Published: 5 May 2024
Education:
∎ HSC
∎ Diploma
∎ Bachelor/Honors
∎ Masters
Requirements:
Additional Requirements:
∎ Age 18 to 30 years
Responsibilities & Context:
∎ Answering incoming calls from customers and ensuring instant customer satisfaction;
∎ Respond to customer inquiries
∎ Receiving customer complaints and inputting those in the system for necessary measures and providing them information about the resolution of the same
∎ Troubleshoot/ helping to resolve customer service problems
∎ Provide general information
∎ Maintaining a high standard of call quality as per the requirement of the organization
∎ Answering incoming calls from customers and ensuring instant customer satisfaction;
∎ Respond to customer inquiries
∎ Receiving customer complaints and inputting those in the system for necessary measures and providing them information about the resolution of the same
∎ Troubleshoot/ helping to resolve customer service problems
∎ Provide general information
∎ Maintaining a high standard of call quality as per the requirement of the organization
Skills & Expertise:
Compensation & Other Benefits:
∎ Mobile bill, Performance bonus, Over time allowance
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Dhaka (Kakrail)
Company Information:
∎ Platinum Overseas
∎ 17, N.U Road, Lalbagh, Dhaka
Address::
∎ 17, N.U Road, Lalbagh, Dhaka
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 10 May 2024
Category: Customer Support/Call Centre
