Customer Support Specialist

Job Description

Title: Customer Support Specialist

Company Name: SEO EXPATE BANGLADESH LTD.

Vacancy: 10

Age: 18 to 40 years

Location: Bogura

Salary: Negotiable

Experience:
∎ At most 2 years
∎ The applicants should have experience in the following business area(s):Software Company, IT Enabled Service, Business-to-Business (B2B) Software and Services Startup

Published: 24 Aug 2024

Education:
∎ Bachelor degree in any discipline
∎ Preferred Professional Certification: English Language,Customer Support,Customer Service
∎ Training/Trade Course: Customer Support,Customer Service,ClientSupport

Requirements:

Additional Requirements:
∎ Age 18 to 40 years

Responsibilities & Context:
∎ We are eagerly searching for a driven and eager individual to step into our Client Support Representative role to help us achieve our lofty goals.
∎ The Client Support Representative’s primary function is to increase awareness of the company and its solutions while delivering strategic, consistent messaging to all audiences.
∎ Interact with potential consumers by educating them on products and services our clients provide.
∎ Build imperishable relationships with customers with interpersonal skills and overall personability.
∎ Answer questions regarding services and expand on the benefits of our brand vs. competitors.
∎ Participate in regular meetings with the Client Support Specialist team to construct strategies for achieving customer acquisition standards and sales goals.
∎ Attend training sessions on any new products, services, or sales promotions to provide customers with the most accurate and up-to-date information.
∎ Complete customer's orders efficiently and accurately.
∎ We are eagerly searching for a driven and eager individual to step into our Client Support Representative role to help us achieve our lofty goals.
∎ The Client Support Representative’s primary function is to increase awareness of the company and its solutions while delivering strategic, consistent messaging to all audiences.
∎ Interact with potential consumers by educating them on products and services our clients provide.
∎ Build imperishable relationships with customers with interpersonal skills and overall personability.
∎ Answer questions regarding services and expand on the benefits of our brand vs. competitors.
∎ Participate in regular meetings with the Client Support Specialist team to construct strategies for achieving customer acquisition standards and sales goals.
∎ Attend training sessions on any new products, services, or sales promotions to provide customers with the most accurate and up-to-date information.
∎ Complete customer's orders efficiently and accurately.

Skills & Expertise:

Compensation & Other Benefits:
∎ Mobile bill, Performance bonus, Provident fund, Over time allowance
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Half Yearly
∎ Festival Bonus: 2

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Female

Job Location: Bogura

Company Information:
∎ SEO EXPATE BANGLADESH LTD.
∎ Corporate Office: Baridhara DOHS, Dhaka, Road No:6 House No:386, Level-2A. Head Office: Majhira Kagjipara, Shajahanpur, Bogura-5801, Bangladesh. Mail Address: [email protected] Phone Number: 01409957452
www.seoexpate.com
∎ WE PROVIDE SOFTWARE DEVELOPMENT, DIGITAL MARKETING SERVICE TO OUR CLIENTS.

Address::
∎ Corporate Office: Baridhara DOHS, Dhaka, Road No:6 House No:386, Level-2A. Head Office: Majhira Kagjipara, Shajahanpur, Bogura-5801, Bangladesh. Mail Address: [email protected] Phone Number: 01409957452
∎ www.seoexpate.com
∎ WE PROVIDE SOFTWARE DEVELOPMENT, DIGITAL MARKETING SERVICE TO OUR CLIENTS.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 23 Sep 2024

Category: Customer Support/Call Centre

Interested By University

University Percentage (%)
National University 6.92%
5.38%
Rajshahi College, Rajshahi 3.85%
Jagannath University 3.08%
University of Dhaka 2.31%
Daffodil International University (DIU) 2.31%
Varendra university 2.31%
Eden mohila college 2.31%
North South University 2.31%
World University of Bangladesh 1.54%

Interested By Age Range

Age Range Percentage (%)
20-30 72.31%
31-35 16.15%
36-40 3.85%
40+ 0.77%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 55.24%
20K-30K 37.14%
30K-40K 4.76%
40K-50K 2.86%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 50.77%
0.1 - 1 years 13.08%
1.1 - 3 years 16.92%
3.1 - 5 years 8.46%
5+ years 10.77%