Customer Support Representative (For International Campaign)

Job Description

Title: Customer Support Representative (For International Campaign)

Company Name: 360-SUPPORTS

Vacancy: 25

Age: at most 35 years

Location: Dhaka (Khilkhet)

Salary: Tk. 15000 - 25000 (Monthly)

Experience:
∎ At least 1 year
∎ The applicants should have experience in the following business area(s):Telecommunication, Call Center
∎ Freshers are also encouraged to apply.

Published: 20 Jun 2025

Education:
∎ A Level, Bachelor of Business Administration (BBA), O Level
∎ American International University Bangladesh,North South University,Independent University, Bangladesh,BRAC University,Uttara University students will get preference

Requirements:

Additional Requirements:
∎ Age at most 35 years
∎ Experience in B2B, B2C Cold Calling, Telemarketing in Any International Call Center will get higher priority.
∎ Fluently Speaking English and Good sales ability is MUST.
∎ Excellent communication skill.
∎ The patience and ability to engage customers in conversation.
∎ Working knowledge of relevant computer software.
∎ The ability to handle rejection and stress in soliciting customers.

Responsibilities & Context:
∎ Handle inbound and outbound calls professionally and efficiently
∎ Provide accurate information and resolve customer queries
∎ Maintain a high level of customer satisfaction
∎ Record call details and update CRM systems as needed
∎ Work closely with the team and supervisors to meet quality benchmarks
∎ Handle inbound and outbound calls professionally and efficiently
∎ Provide accurate information and resolve customer queries
∎ Maintain a high level of customer satisfaction
∎ Record call details and update CRM systems as needed
∎ Work closely with the team and supervisors to meet quality benchmarks

Skills & Expertise:

Compensation & Other Benefits:
∎ T/A, Performance bonus, Over time allowance
∎ Salary Review: Yearly
∎ Transport Allowance 2000 BDT
∎ Attendance 2000 BDT
∎ Sales Bonus : 3000 to 25000 BDT [ Based on performance ]
∎ Punctuality Bonus 1000 BDT [ If you attend office everyday in time and follow Professionalism ]
∎ Prayer Bonus 1000 BDT [ For those who Pray 5 times a day ]
∎ Transport Allowance 2000 BDT
∎ Attendance 2000 BDT
∎ Sales Bonus : 3000 to 25000 BDT [ Based on performance ]
∎ Punctuality Bonus 1000 BDT [ If you attend office everyday in time and follow Professionalism ]
∎ Prayer Bonus 1000 BDT [ For those who Pray 5 times a day ]

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Male

Job Location: Dhaka (Khilkhet)

Job Highlights:
∎ Are you a night owl with a passion for helping others?360-Supports, a global leader in call center industry, is hiring Customer Support Representatives for our night shift team!

Read Before Apply:

Please don’t apply if you can’t speak in English Fluently.

We urgently need to hire a good number of Agents so apply ASAP to get hired.

Apply Procedure:

Email your CV:
∎ Send your CV to the given email [email protected]

Company Information:
∎ 360-SUPPORTS
∎ 9'th Floor, Baitul Holdings Building( Opposite building of UCB Bank ), Bot-tola, Khilkhet lakecity Road, Khilkhet, Dhaka -1229
∎ www.360-supports.com
∎ We are 360 supports. One of the leading Call Center / Outsourcing Company located in Bangladesh, Asia. We have started our business in 2016 with a small team and now we have 20+ employees through-out the world. We are a growing company with a good track record of achieving goals and awards from number of client’s world-wide.

Address::
∎ 9'th Floor, Baitul Holdings Building( Opposite building of UCB Bank ), Bot-tola, Khilkhet lakecity Road, Khilkhet, Dhaka -1229
∎ www.360-supports.com
∎ We are 360 supports. One of the leading Call Center / Outsourcing Company located in Bangladesh, Asia. We have started our business in 2016 with a small team and now we have 20+ employees through-out the world. We are a growing company with a good track record of achieving goals and awards from number of client’s world-wide.

Application Deadline: 20 Jul 2025

Category: Customer Support/Call Centre