Customer Support Manager

Job Description

Title: Customer Support Manager

Company Name: Skydo

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline
∎ "O" Level / "A" Level and IELTS at least 7.0
∎ Training/Trade Course: IELTS
∎ Skills Required: Customer Relationship Management

Experience Requirements:
∎ At most 1 year(s)
∎ The applicants should have experience in the following area(s): Customer Relationship Management
∎ The applicants should have experience in the following business area(s): BPO/ Data Entry Firm, Call Center
∎ Freshers are also encouraged to apply.

Job Responsibilities:
∎ Expand the relationship with existing customers by continuously proposing solutions that meet their objectives
∎ Play an integral role in new business pitches and hold responsibility for the effective onboarding of new clients.
∎ Develop and achieve sales through direct sales channels.
∎ Focus on growing and developing existing clients, together with generating new business.
∎ Device business plans for all current and prospective business opportunities.
∎ Act as the key interface between the customer and all relevant divisions.

Additional Requirements:
∎ Age 24 to 40 years
∎ Both males and females are allowed to apply
∎ Age 24 to 40 years
∎ Call center experience will get priority.
∎ English medium background will get priority.
∎ Must need to be fluent in English.
∎ Excellent Communication skills to interact with customers and demonstrate good listening skills.
∎ Analytic skills and working ability with the team.
∎ Good command of Microsoft office especially excels for daily reporting.
∎ Excellent verbal communication skills in ENGLISH.
∎ Willing to work at Night Shifts to match business hours in USA & CANADA (Bangladesh time 6:00 PM - 4:00 AM).

Salary: Negotiable

Compensation & Other Benefits:
∎ Tour allowance, Performance bonus, Weekly 2 holidays, Insurance, Over time allowance
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Half Yearly
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 29 Oct 2023

Company Information:
∎ 30 Sep 2023
∎ Skydo
∎ Address : House-69, Road-07, Sec-04
∎ Web : www.skydotech.com
∎ Business : We are a BPO company in Dhaka, Bangladesh

Category: Customer Support/Call Centre

: O Level / A Level and IELTS at least 7 is a MUST NEED