Customer Support Executive(Female)

Job Description

Title: Customer Support Executive(Female)

Company Name: Assurance Farm Cafe(A sister concern of Assurance Moni Group)

Vacancy: --

Age: 24 to 28 years

Location: Dhaka

Salary: Negotiable

Experience:
∎ 3 to 4 years
∎ The applicants should have experience in the following business area(s):Call Center

Published: 25 May 2025

Education:
∎ Bachelor/Honors

Requirements:

Additional Requirements:
∎ Age 24 to 28 years
∎ Must have experience to work in call center and customer service
∎ Excellent communication skill
∎ Good knowledge in computer MS Word, MS Excel
∎ Have patience, customer handling skill
∎ Must have experience to work in call center and customer service
∎ Excellent communication skill
∎ Good knowledge in computer MS Word, MS Excel
∎ Have patience, customer handling skill
∎

Responsibilities & Context:
∎ Provide information about cafe’s products/features/services through telephone
∎ Answering incoming calls from customers and ensuring the ultimate solution
∎ Respond to customer inquiries
∎ Receiving customer complaints and providing them information about the resolution of the same
∎ Maintain call logs and prepare reports
∎ Troubleshoot/ helping to resolve customer service problems
∎ Record any client complaints
∎ Deliver accurate information about new product to clients

Skills & Expertise:

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Female

Job Location: Dhaka

Company Information:
∎ Assurance Farm Cafe(A sister concern of Assurance Moni Group)

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 15 Jun 2025

Category: Customer Support/Call Centre