Customer Support Executive(Female)

Job Description

Title: Customer Support Executive(Female)

Company Name: Assurance Farm Cafe(A sister concern of Assurance Moni Group)

Vacancy: --

Age: 24 to 28 years

Location: Dhaka

Salary: Negotiable

Experience:
∎ 3 to 4 years
∎ The applicants should have experience in the following business area(s):Call Center

Published: 25 May 2025

Education:
∎ Bachelor/Honors

Requirements:

Additional Requirements:
∎ Age 24 to 28 years
∎ Must have experience to work in call center and customer service
∎ Excellent communication skill
∎ Good knowledge in computer MS Word, MS Excel
∎ Have patience, customer handling skill
∎ Must have experience to work in call center and customer service
∎ Excellent communication skill
∎ Good knowledge in computer MS Word, MS Excel
∎ Have patience, customer handling skill


Responsibilities & Context:
∎ Provide information about cafe’s products/features/services through telephone
∎ Answering incoming calls from customers and ensuring the ultimate solution
∎ Respond to customer inquiries
∎ Receiving customer complaints and providing them information about the resolution of the same
∎ Maintain call logs and prepare reports
∎ Troubleshoot/ helping to resolve customer service problems
∎ Record any client complaints
∎ Deliver accurate information about new product to clients

Skills & Expertise:

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Female

Job Location: Dhaka

Company Information:
∎ Assurance Farm Cafe(A sister concern of Assurance Moni Group)

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 15 Jun 2025

Category: Customer Support/Call Centre

Interested By University

University Percentage (%)
National University 7.76%
Eden Mohila College 4.31%
Dhaka City College 2.16%
Uttara University 1.72%
University of Dhaka 1.72%
Green University of Bangladesh 1.72%
Tejgaon college 1.29%
Northern University Bangladesh 1.29%
Daffodil International University (DIU) 1.29%
Lalmatia Mohila College 1.29%

Interested By Age Range

Age Range Percentage (%)
20-30 75.43%
31-35 17.67%
36-40 4.74%
40+ 1.72%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 50.00%
20K-30K 43.10%
30K-40K 5.60%
40K-50K 0.86%
50K+ 0.43%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 16.81%
0.1 - 1 years 13.79%
1.1 - 3 years 32.33%
3.1 - 5 years 21.55%
5+ years 15.52%