Customer Support Executive
Job Description
Title: Customer Support Executive
Company Name: Sylhet ICT Park
Vacancy: 04
Job Location: Sylhet
Employment Status: Full-time
Educational Requirements:
∎ Graduate in any discipline
Job Responsibilities:
∎ Maintaining the relationship between the company and customers.
∎ Listen & handle customer queries about products & services effectively.
∎ Resolves problems by clarifying issues; researching and exploring answers and alternative solutions.
∎ Need to provide excellent customer service and give precise information to the customers, ensuring customer satisfaction.
∎ Identify customer needs, clarify information and provide solutions.
∎ Perform every call actively to solve the client's problem.
∎ Take feedback from customers about service.
∎ Report from time to time to the team leader for complicated issues.
∎ Manage large amounts of inbound and outbound calls in a timely manner.
Additional Requirements:
∎ Age 20 to 32 years
∎ Both males and females are allowed to apply
∎ Bangla and English Typing must be known
∎ Skills Required: call center executive, data entry operator, Social Media Management, Digital Marketing
Salary: Negotiable
Compensation & Other Benefits:
∎ Performance bonus
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 30 Sep 2021
Company Information:
∎ 31 Aug 2021
∎ Sylhet ICT Park
Category: Customer Support/Call Centre
:
Source: bdjobs.com
Deadline Expired on 30th Sep 2021
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