Job Description
Title: Customer Support Executive
Company Name: Success Point Overseas Bangladesh
Vacancy: 3
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
∎ Skills Required: Excellent verbal communication skills in English
Job Responsibilities:
∎ Provide outstanding customer service via various channels such as phone, email, and chat.
∎ Address student inquiries, concerns, and issues promptly and professionally.
∎ Guide students through service features and functionalities.
∎ Assist in resolving technical issues by collaborating with relevant departments.
∎ Document customer interactions and feedback to contribute to product/service improvements.
∎ Maintain a positive, empathetic, and professional attitude towards customers at all times.
∎ Identify and escalate priority issues to the appropriate channels.
Additional Requirements:
∎ Age 20 to 30 years
∎ Only females are allowed to apply
Salary: Negotiable
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 30 Nov 2023
Company Information:
∎ 12 Nov 2023
∎ Success Point Overseas Bangladesh
∎ Address : 4th floor, HB Tower, House: 1/A, Road: 23, Gulshan-1, Dhaka- 1212
Category: Customer Support/Call Centre
:
