Customer Support Executive

Job Description

Title: Customer Support Executive

Company Name: SMN International

Vacancy: 3

Age: 25 to 35 years

Location: Dhaka (Old Dhaka)

Salary: Tk. 12000 - 15000 (Monthly)

Experience:
∎ 1 to 2 years
∎ The applicants should have experience in the following business area(s):Retail Store, Trading or Export/Import
∎ Freshers are also encouraged to apply.

Published: 24 Nov 2024

Education:
∎ Bachelor of Commerce (BCom), Bachelor of Arts (BA)

Requirements:

Additional Requirements:
∎ Age 25 to 35 years

Responsibilities & Context:
∎ Answer customer queries about products and services related to the company.
∎ Contact customers over the phone and confirm orders
∎ Handle inbound and outbound calls promptly.
∎ Take feedback from customers about service.
∎ Follow up on the customer's complaint.
∎ Also, contact delivery agents.
∎ Tele sales.

Skills & Expertise:

Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Lunch Facilities: Partially Subsidize
∎ Festival Bonus: 2

Employment Status: Full Time

Job Location: Dhaka (Old Dhaka)

Company Information:
∎ SMN International
∎ 159/A, Showari Ghat Road, Chawkbazar, Dhaka

Address::
∎ 159/A, Showari Ghat Road, Chawkbazar, Dhaka

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 30 Nov 2024

Category: Customer Support/Call Centre

Interested By University

University Percentage (%)
national University 11.76%
Bangladesh Open University 3.92%
Govt. Eden Mohila College 1.96%
Sheikh Borhanuddin Post Graduate College 1.96%
University of Development Alternative 1.96%
Jagannath University 1.96%
Sonargaon University 1.96%
The International University of Scholars 0.98%
University of Dhaka 0.98%
Kabi Nazrul Govt College ( Affiliated with University Of Dhaka) 0.98%

Interested By Age Range

Age Range Percentage (%)
20-30 75.49%
31-35 11.76%
36-40 3.92%
40+ 3.92%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 92.16%
20K-30K 6.86%
50K+ 0.98%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 24.51%
0.1 - 1 years 13.73%
1.1 - 3 years 19.61%
3.1 - 5 years 21.57%
5+ years 20.59%