Customer Support Executive

Job Description

Title: Customer Support Executive

Company Name: SMN International

Vacancy: 3

Age: 25 to 35 years

Location: Dhaka (Old Dhaka)

Salary: Tk. 12000 - 15000 (Monthly)

Experience:
∎ 1 to 2 years
∎ The applicants should have experience in the following business area(s):Retail Store, Trading or Export/Import
∎ Freshers are also encouraged to apply.

Published: 24 Nov 2024

Education:
∎ Bachelor of Commerce (BCom), Bachelor of Arts (BA)

Requirements:

Additional Requirements:
∎ Age 25 to 35 years

Responsibilities & Context:
∎ Answer customer queries about products and services related to the company.
∎ Contact customers over the phone and confirm orders
∎ Handle inbound and outbound calls promptly.
∎ Take feedback from customers about service.
∎ Follow up on the customer's complaint.
∎ Also, contact delivery agents.
∎ Tele sales.

Skills & Expertise:

Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Lunch Facilities: Partially Subsidize
∎ Festival Bonus: 2

Employment Status: Full Time

Job Location: Dhaka (Old Dhaka)

Company Information:
∎ SMN International
∎ 159/A, Showari Ghat Road, Chawkbazar, Dhaka

Address::
∎ 159/A, Showari Ghat Road, Chawkbazar, Dhaka

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 30 Nov 2024

Category: Customer Support/Call Centre