Customer Support Executive
Job Description
Title: Customer Support Executive
Company Name: Sky IT
Vacancy: 15
Job Location: Dhaka
Employment Status: Full-time, Part-time, Internship
Educational Requirements:
∎ SSC
∎ /HSC/Bachelor degree running Students Apply Allowed.
Job Responsibilities:
∎ Provide excellent customer service and give precise information to the customer ensuring customer satisfaction.
∎ Identify customer needs, clarify information and provide solution to customer queries
∎ Manage social media queries.
∎ Process confirm order for internal invoice.
∎ Perform every call actively to solve Clint's problem.
∎ Refer unsolved customer grievances to designated person for further investigation
∎ Obtain and examine all relevant information in order to assess validity of complains and to determine possible cause.
∎ Report and coordinate to team leader.
∎ Maintain strong collaboration with other departments
Additional Requirements:
∎ Age 18 to 30 years
∎ Both males and females are allowed to apply
Salary: Tk. 10000 - 17000 (Monthly)
Compensation & Other Benefits:
∎ T/A, Mobile bill, Medical allowance, Performance bonus
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 15 Dec 2022
Company Information:
∎ 20 Nov 2022
∎ Sky IT
∎ Business : Sky It, is the leading independent, end-to-end IT solutions and system integration services company, serving nearly 30 private and public sector clients from a diverse array of industries across the country. The company’s technology independence, global talent, and extensive partner network help clients harness the power of innovation to thrive on change and guide their digital transformation journeys. The company was formed on January 11, 2022.Sky it. has successfully guided the world’s largest enterprises and government agencies through successful change cycles. With some 5 employees, the company’s deep experience gives it a clear and confident vision to help clients navigate the future.
Category: Customer Support/Call Centre
:
Source: bdjobs.com
Deadline Expired on 15th Dec 2022
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