Customer Support Executive

Job Description

Title: Customer Support Executive

Company Name: Return Trip BD

Vacancy: 2

Job Location: Anywhere in Bangladesh

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline

Job Responsibilities:
∎ Acknowledging and resolving customer complaints, responding promptly to customer inquiries.
∎ Managing incoming calls and customer service inquiries through Facebook messages.
∎ Generating sales leads that develop into new customers.
∎ Identifying and assessing customers' and providers' needs to achieve customer satisfaction.
∎ required to answer inquiries, resolve complaints and provide information.
∎ Must be patient and humble.
∎ Build sustainable relationships and trust with customer and provider accounts through open and interactive communication.
∎ Strong phone contact handling skills and active listening.
∎ Both Bangla & English typing skills are required.
∎ Resolving customer complaints quickly and efficiently.
∎ Maintaining a positive, empathetic, and professional attitude toward customers at all times.

Additional Requirements:
∎ Both males and females are allowed to apply
∎ Good organizational skills.
∎ Ability to handle consumers with patience and politeness.
∎ 6 months of relevant work experience in Customer support will get preference.

Salary:
∎ Negotiable
∎ Working hours: Full time, 9 AM - 6:00 PM / Half time (Minimum 4 hours) Salary : 9,000 - 14,000 Tk / 4500 - 7000 Tk (Half time)

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 31 Aug 2022

Company Information:
∎ 10 Aug 2022
∎ Return Trip BD
∎ Address : Journalist R/A, Mirpur 11
∎ Web : https://returntrip.com.bd/
∎ Business : Return trip bd is basically a luxury car transport facilitator around Bangladesh for passengers who need a ride, and also for car driver who is returning from different cities to other cities without carrying any passengers. We will match the best demand & cost between the passengers and car driver.

Category: Customer Support/Call Centre

: How to apply: Candidates who fulfill the above requirements may submit their applications. Send your updated CV in PDF format to [email protected] with the subject line "Customer Support Executive".