Title: Customer Support Executive
Company Name: Promax technology
Vacancy: 15
Job Location: Dhaka
Employment Status: Full-time, Part-time
Educational Requirements:
∎ SSC
∎ HSC /Diploma /Honours /A Level in any discipline.
Job Responsibilities:
∎ Manage online customer queries
∎ Need to handle incoming/outcoming calls.
∎ Need to provide excellent customer service and give precise information to the customer, ensuring customer satisfaction.
∎ Have marketing & Communication experience.
∎ Identify customer needs, clarify information and provide solutions
∎ Collect customer feedback by calling them.
∎ Prepare reports as per requirement.
∎ Other works assigned by the management.
∎ Attending office meetings for grooming.
∎ Client handling (suggestions, complaints & regular feedback)
∎ Client communication (regular updates, building relationships)
∎ Regular reporting and analysis.
∎ Customer feedback analysis and report analysis.
Additional Requirements:
∎ Both males and females are allowed to apply
Salary: Negotiable
Compensation & Other Benefits:
∎ T/A, Mobile bill, Medical allowance
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 30 Jun 2022
Company Information:
∎ 11 Jun 2022
∎ Promax technology
∎ Business : Maxpro,We empower businesses with value-based innovative solutions and services which would allow you to focus on what you do best – your core business.
Category: Customer Support/Call Centre
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Source: bdjobs.com