Customer Support Executive

Job Description

Title: Customer Support Executive

Company Name: Prithila Internationl

Vacancy: 04

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline
∎ Fresh graduates are highly encouraged to apply.
∎ Must have excellent presentation skills and good personality
∎ Competence to build and effectively manage interpersonal relationships at all levels of the company.
∎ Excellent oral & Written communication skills with a strong command of MS Excel & MS.
∎ Training/Trade Course: Call Center, telemarketing get more advance.

Experience Requirements:
∎ 1 to 2 year(s)
∎ Freshers are also encouraged to apply.

Job Responsibilities:
∎ Giving accurate feedback of queries over phone or Face to Face.
∎ Answer questions about products or the company
∎ Ask questions to understand client's requirements
∎ Enter and update client information in the database.
∎ Contact potential or existing customers to inform them about a product or service using scripts facilitate future sales.
∎ Following call center "scripts" when handling different topics
∎ Identifying customers' needs, clarify information, research every issue and providing solutions
∎ Report back data of whole day work to admin on different platforms (Microsoft Word, Excel, Google Sheet, Doc, etc.)
∎ Typing speed (Both Bangla and English) should be fast and sound.
∎ Understand all the situations and take responsibility, stress tolerance, discipline, desire to work and gain new knowledge, politeness, ability to work with large volumes of information, and multitasking.

Additional Requirements:
∎ Age 22 to 30 years
∎ Only females are allowed to apply
∎ The applicants should have experience in Social Media Marketing.

Salary:
∎ Negotiable
∎ N/A

Compensation & Other Benefits:
∎ Mobile bill
∎ Festival Bonus: 2
∎ As per company policy.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 25 Aug 2022

Company Information:
∎ 22 Aug 2022
∎ Prithila Internationl

Category: Customer Support/Call Centre

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