Customer Support Executive - Online (Day/ Night Shift)

Job Description

Title: Customer Support Executive - Online (Day/ Night Shift)

Company Name: Color Experts International, Inc.

Vacancy: 02

Age: 27 to 35 years

Location: Dhaka (Uttara Sector 7)

Salary: Negotiable

Experience:
∎ 2 to 3 years
∎ The applicants should have experience in the following business area(s):IT Enabled Service

Published: 1 Jun 2025

Education:
∎ Bachelor of Arts (BA) in English, Bachelor of Social Science (BSS) in Economics, Bachelor of Social Science (BSS) in Sociology, Bachelor of Commerce (BCom) in Accounting, Bachelor of Business Administration (BBA) in Business Studies

Requirements:

Additional Requirements:
∎ Age 27 to 35 years

Responsibilities & Context:
∎ The main job for the position will be reading and replying emails from USA/Europe based customers and understanding contents of the e-mail thoroughly with each and every instruction and assigning the work to the production teams.
∎ Also have to download and upload images from various servers like FTP, Hightail, WeTransfer, Dropbox etc.
∎ We will train up the right candidates if fast learner.
∎ A USA based company with more than 30 years combined experiences looking for several experienced Online Customer Support Executives for night & day shift for its Bangladesh branch office in Uttara.
∎ The main job for the position will be reading and replying emails from USA/Europe based customers and understanding contents of the e-mail thoroughly with each and every instruction and assigning the work to the production teams.
∎ Also have to download and upload images from various servers like FTP, Hightail, WeTransfer, Dropbox etc.
∎ We will train up the right candidates if fast learner.

Skills & Expertise:

Compensation & Other Benefits:
∎ Working with an USA managed company with more than 30 years of experience is a golden opportunity to learn in different areas and also an opportunity to move up to the Management. Two Eid Bonus, Bank Facility, in house cook meals like Breakfast, Lunch, Tiffin and other incentives provided. Night allowance for night shift peoples, various types of leaves and many other Benefits for each employee. Our business is rapidly expanding. In order to serve the additional customers we need several experienced Customer Support Executives. For the right candidate performance based earlier increments will be possible.

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Male

Job Location: Dhaka (Uttara Sector 7)

Read Before Apply: If you are the right candidate please submit your resume to the above email address for immediate assessment.

Apply Procedure:

Email your CV:
∎ Send your CV to the given email [email protected] or Email your CV from My Bdjobs account

Company Information:
∎ Color Experts International, Inc.
∎ North Tower (13th Floor), 107, Dhaka-Mymensingh Road, Sector# 7, Uttara.
∎ Color Experts International, Inc. (CEI) is the fastest growing image manipulation, graphic design, desktop publishing, and prepress process outsourcing company based in Virginia, USA with corporate office in Sharjah, UAE and a design studio in Dhaka, Bangladesh.

Address::
∎ North Tower (13th Floor), 107, Dhaka-Mymensingh Road, Sector# 7, Uttara.
∎ Color Experts International, Inc. (CEI) is the fastest growing image manipulation, graphic design, desktop publishing, and prepress process outsourcing company based in Virginia, USA with corporate office in Sharjah, UAE and a design studio in Dhaka, Bangladesh.

Application Deadline: 30 Jun 2025

Category: Customer Support/Call Centre

Interested By University

University Percentage (%)
National University 8.51%
University of Dhaka 4.26%
Daffodil International University (DIU) 2.84%
2.36%
North South University 2.13%
Dhaka College 1.65%
Uttara University 1.65%
Tejgaon College 1.65%
East West University 1.65%
American International University Bangladesh (AIUB) 1.42%

Interested By Age Range

Age Range Percentage (%)
20-30 67.85%
31-35 20.33%
36-40 6.62%
40+ 2.36%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 22.70%
20K-30K 52.72%
30K-40K 17.02%
40K-50K 5.44%
50K+ 2.13%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 20.57%
0.1 - 1 years 11.11%
1.1 - 3 years 23.88%
3.1 - 5 years 18.91%
5+ years 25.53%