Customer Support Executive

Job Description

Title: Customer Support Executive

Company Name: itoblige

Vacancy: 3

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Skills Required: Computer skill

Job Responsibilities:
∎ Strong interpersonal & communication skills.
∎ Computer Literacy is a must.
∎ Experienced candidates will get preference.
∎ Ability to navigate through software applications.
∎ Responsible, reliable, highly energetic, polite and hardworking, punctual.
∎ Co-operative and challenging mentality to work with team members.
∎ Communicate clearly over the phone and demonstrate good listening skills.
∎ Must be having excellent communication skills in English.
∎ Receive & make calls to the customers.
∎ Capable to handle customer queries/complains instantly.
∎ Capable to handle inbound / outbound calls.
∎ Collect customer's feedback.
∎ Must be able to work by shifting & willingly work in Govt holidays.
∎ Strong interpersonal and communication skills.
∎ Ensure customer satisfaction.
∎ Positive attitude and self-motivated.

Additional Requirements:
∎ Age 18 to 30 years
∎ Both males and females are allowed to apply

Salary: Tk. 11500 - 13000 (Monthly)

Compensation & Other Benefits:
∎ Mobile bill, Tour allowance, Performance bonus, Over time allowance
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 16 Nov 2023

Company Information:
∎ 17 Oct 2023
∎ itoblige

Category: Customer Support/Call Centre

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Interested By University

University Percentage (%)
National University 5.21%
Daffodil International University 2.08%
Dhaka International University 2.08%
Tejgaon College 1.22%
Dhaka College 1.04%
Southeast University 1.04%
European University of Bangladesh 1.04%
City University 1.04%
Northern University Bangladesh 0.87%
Primeasia University 0.87%

Interested By Age Range

Age Range Percentage (%)
20-30 84.20%
31-35 9.38%
36-40 0.87%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 98.41%
20K-30K 1.41%
30K-40K 0.18%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 46.01%
0.1 - 1 years 17.53%
1.1 - 3 years 21.88%
3.1 - 5 years 9.03%
5+ years 5.56%