Customer Support Executive (Female)
Job Description
Title: Customer Support Executive (Female)
Company Name: M/S. MAMMI ENTERPRISE.
Vacancy: Not specific
Job Location: Chattogram
Employment Status: Full-time
Educational Requirements:
∎ Minimum Graduation.
Job Responsibilities:
∎ Initiate and execute post sales services to customers to ensure customer retention and relationship.
∎ Collect and combine market reports of competitors' product-line.
∎ Compare and analyze reports to find out market position of companies.
∎ Handle incoming and outgoing calls with greetings in a professional way.
∎ Able to provide information, forward calls, couriers, take messages and transfer information to appropriate person.
∎ Maintain Clients record and follow up system.
∎ Provide support to necessary information.
∎ Collect necessary information from clients.
∎ Should have excellent interpersonal/ communication skills with excellent command in English.
∎ Assist admin team members or other dept. members for related works.
∎ Responsible for telephone marketing.
∎ Must have smart attitude and be well presentable.
∎ Energetic & Dedicated about work.
∎ Excellent communication skills both writing and speaking ability with proper English and Bangla pronunciation .
∎ Computer knowledge: Email, MS-Excel, MS-Word & MS-Power Point (Fluently Bangla & English types).
∎ Answering incoming calls from customers and ensure instant customer satisfaction on service query.
Additional Requirements:
∎ Age 23 to 30 years
∎ Only females are allowed to apply
Salary: Negotiable
Application Deadline: March 2, 2020
Company Information:
∎ M/S. MAMMI ENTERPRISE.
∎ Address : 7/A, Fatema Tower, Block-G, Halishahar H/E, Chattogram.
Category: Customer Support/Call Centre
Source: bdjobs.com
Deadline Expired on 2nd Mar 2020
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