Customer Support Executive
Job Description
Title: Customer Support Executive
Company Name: BKB Network
Vacancy: 03
Job Location: Anywhere in Bangladesh
Employment Status: Full-time
Educational Requirements:
∎ Diploma in Engineering in CSE,EEE
Experience Requirements:
∎ 1 to 3 year(s)
∎ The applicants should have experience in the following area(s):
Customer Service, ISP
Job Responsibilities:
∎ Built and maintain successful relationship with customers.
∎ Keep customers informed of progress during issue life cycle and make follow-up calls or communications in a timely manner.
∎ Outstanding customer service skills and a dedication to the customer service experience.
∎ Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
∎ Must be technically skilled in diagnosing, troubleshooting and resolving hardware and software problems.
∎ Ability to prepare reports, documentations and provide formal training to users.
∎ Good understanding of IP Subnetting, Basic Routing,Switching.
∎ In General knowledge on LAN/WAN design, implementation and maintenance of networking multi vendor device like Cisco,MikroTik,Bdcom etc.
Additional Requirements:
∎ Age 22 to 28 years
∎ Only males are allowed to apply
∎ Must be technically skilled in diagnosing, troubleshooting and resolving hardware and software problems.
∎ Ability to prepare reports, documentation and provide formal training to users.
∎ Good understanding of IP Subnetting, Basic Routing,Switching.
∎ In General knowledge on LAN/WAN design, implementation and maintenance of networking multi vendor device like Cisco,MikroTik,Bdcom etc.
Salary: Negotiable
Compensation & Other Benefits:
∎ Mobile bill, Performance bonus, Over time allowance
∎ Salary Review: Yearly
∎ Festival Bonus: 1
Application Deadline: April 17, 2020
Company Information:
∎ BKB Network
∎ Address : Power Development Board, Siddirgonj
∎ Web : www.bkbnetwork.com
∎ Business : BKB Network is Zonal ISP in Bangladesh. Currently providing 16 district in Bangladesh. BKB network provide fiber-optic service. All powered by a 100% fiber-optic network.
Category: Customer Support/Call Centre
Source: bdjobs.com
Deadline Expired on 17th Apr 2020
Similar Jobs
Customer Support Executive Through Facebook ( Meta ) (Facebook Moderator) (Work From Office)
Client Support Executive (International Project)
Tele Sales Marketing Executive
Customer Support and Sales Officer
Call Center Manager (For UK Customer)
Customer Service Officer
TELEMARKETING REPRESENTATIVE
Customer Care Executive (Female)
Crewing Executive
Executive - Telemarketing
Agent - Prescription Reader
Call Center Agent (Night Shift) - English
Executive, Customer Service
Customer Service Officer
Peer Leader
Executive( Customer Care Service)
Officer, CIC
Female Counsellor
Patient Relationship Officer (For Rajshahi)
Project Coordinator for Telemarketing [International Campaign]
Customer Support cum Live Presenter
কাস্টমার কেয়ার এক্সিকিউটিভ (ফিমেল)
Officer-Customer Service
Tele Sales Executive
Executive (Customer Support and Transcription)
Customer Support Executive
Office Executive - Night Shift
Customer Support and Sales Executive
Executive (Female)
Call Center Agent
Customer Relationship Executive
Team Leader, Customer Care
Call Center Representative- Tele Sales
Jr. Executive/ Executive - Call Center
Travel Counselor - Sales Executive (Night Shift)
Executive/Sr. Executive (Customer Service, Export)
Contact Center Agent
Executive, Customer Relationship Management (Tech Sales)
Aftersales, Executive
Customer Relation Manager
Facebook Group