Customer Support Executive

Job Description

Title: Customer Support Executive

Company Name: Limited

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Educational Requirements: Graduation in any subject. MBA will be and added advantage.

Experience Requirements:
∎ Na

Job Responsibilities:
∎ Support Executive will present proper communication between the company and clients.
∎ Receive inbound call, email and provide one stop service.
∎ Answering customer's technical queries.
∎ Candidate will be well aware of the company's services/products and price detail.
∎ S/He will be well aware of the service delivery process and steps.
∎ Customer Care Executive will attain customer satisfaction and building rapport.

Additional Requirements:
∎ Age 22 to 25 years
∎ Both males and females are allowed to apply
∎ Very good communication skill in both Bangla & English.
∎ Multi-tasking ability, handle multiple tasks simultaneously.
∎ Able to work under pressure.
∎ Efficient in web based environment
∎ Good sense, judgment and analytical skills to overcome situation.
∎ Should have patience and good listening skills.
∎ Computer proficiency: MS Office Suite, Bangla and English Typing ability, web related basic technical knowledge.
∎ Ability to quick understanding of customer needs and fulfill customer need.
∎ Familiar with blog, social media web based environment.
∎ Easy going personality in an intra-departmental collaboration.
∎ Experience in call center, IT enabled industry will be an added advantage.

Salary: Negotiable

Job Source: Online Job Posting.

Application Deadline: 18 Oct 2021

Company Information:
∎ 10 Oct 2021
∎ Limited
∎ Business : Job Portal

Category: Customer Support/Call Centre