Customer Support/ Call Center Executive
Job Description
Title: Customer Support/ Call Center Executive
Company Name: City Information Technology
Vacancy: 15
Job Location: Dhaka
Employment Status: Full-time, Part-time, Internship
Educational Requirements:
∎ HSC
∎ /O- Level /A- Level /Diploma/Bachelor degree in Any Discipline.
Job Responsibilities:
∎ To present the services of our organization appropriately to the clients. Preparation of various reports etc.
∎ Receiving & answering the phone calls of customers.
∎ Provide excellent customer service and give precise information to the customer ensuring customer satisfaction.
∎ Identify customer needs, clarify information and provide solution to customer queries
∎ Manage social media queries- Like Facebook, WhatsApp etc.
∎ Process confirm order for internal invoice.
∎ Perform every call actively to solve Clint's problem.
∎ Refer unsolved customer grievances to designated person for further investigation.
∎ Obtain and examine all relevant information in order to assess validity of complains and to determine possible cause.
∎ Report and coordinate to team leader.
Additional Requirements:
∎ Age 18 to 30 years
∎ Both males and females are allowed to apply
Salary: Negotiable
Compensation & Other Benefits:
∎ T/A, Mobile bill, Medical allowance, Performance bonus
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ As per Company policy.
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 5 Feb 2023
Company Information:
∎ 22 Jan 2023
∎ City Information Technology
∎ Business : City information technology. is a Tech company that provides Reliable, Innovating, and Technological services to help the aviation fleet industry overcome modern challenges
Category: Customer Support/Call Centre
:
Source: bdjobs.com
Deadline Expired on 5th Feb 2023
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