Customer support Associate (CSA)
Job Description
Title: Customer support Associate (CSA)
Company Name: Smart Distribution Pvt. Limited (Head Office)
Vacancy: 05
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Minimum H.S.C
Experience Requirements:
∎ 1 to 2 year(s)
Job Responsibilities:
∎ Excellent Communication skill with customers.
∎ Overseeing the customer service process.
∎ Monitoring the work of individual representatives and of the team.
∎ Conducting quality assurance surveys with customers and providing feedback to the staff.
∎ Possessing excellent product knowledge to enhance customer support.
∎ Maintaining a pleasant working environment for your team.
Additional Requirements:
∎ Age 18 to 28 years
∎ Only females are allowed to apply
∎ The applicants should have experience in the following areas: (Call center training, Customer Support through Phone)
∎ Excellent Communication skill to interact with customers and demonstrate good listening skills.
∎ Confident to take challenge and fulfill KPI.
∎ Must have Good communication skill in Bangla and English with proper accent
∎ Good computer skill is required with good typing skill
∎ Good reading and writing skill in both Bangla and English
∎ Applicants have to be Smart, energetic and good communication skill
∎ Must be smart enough to handle any difficult situation that may rise during maintaining a teams
∎ Knowledge about social media maintenance would be appreciable
Salary: Negotiable
Compensation & Other Benefits:
∎ Free training would be provided
∎ As per company policy
Application Deadline: 25 Mar 2021
Company Information:
∎ 23 Feb 2021
∎ Smart Distribution Pvt. Limited (Head Office)
Category: Customer Support/Call Centre
: Send your CV to [email protected] and [email protected]
Source: bdjobs.com
Deadline Expired on 25th Mar 2021
Similar Jobs
Call Center Manager (For UK Customer)
Customer Service Officer
TELEMARKETING REPRESENTATIVE
Customer Care Executive (Female)
Crewing Executive
Executive - Telemarketing
Agent - Prescription Reader
Call Center Agent (Night Shift) - English
Executive, Customer Service
Customer Service Officer
Peer Leader
Executive( Customer Care Service)
Officer, CIC
Female Counsellor
Patient Relationship Officer (For Rajshahi)
Project Coordinator for Telemarketing [International Campaign]
Customer Support cum Live Presenter
কাস্টমার কেয়ার এক্সিকিউটিভ (ফিমেল)
Officer-Customer Service
Tele Sales Executive
Executive (Customer Support and Transcription)
Customer Support Executive
Office Executive - Night Shift
Customer Relationship Officer
Customer Support and Sales Executive
Executive (Female)
Customer Relation Executive (Female)
Manager- Ocean Freight
Call Center Agent
Customer Relationship Executive
Team Leader, Customer Care
Call Center Representative- Tele Sales
Jr. Executive/ Executive - Call Center
Travel Counselor - Sales Executive (Night Shift)
Executive/Sr. Executive (Customer Service, Export)
Contact Center Agent
Executive, Customer Relationship Management (Tech Sales)
Aftersales, Executive
Customer Relation Manager
Scribe
Facebook Group