Customer Services Representative [Day/Night Shift]

Job Description

Title: Customer Services Representative [Day/Night Shift]

Company Name: freelance world institute

Vacancy: 50

Job Location: Dhaka (Dhanmondi)

Employment Status: Full-time

Educational Requirements:
∎ SSC, HSC, O level, A level, Bachelor degree in any discipline. Open to all but candidates have to have strong English speaking/writing skills since this role involves handling UK & USA based customer service inquiries.
∎ Fresher with dedication and commitment are encouraged to apply (Only O level, A level, HSC, SSC, Graduate, or Fluent English Speaker). The educational background won't really matter for us as long as you can speak English fluently and have common-sense then you are kindly requested to apply.
∎ Independent University, Bangladesh, North South University, American International University Bangladesh, BRAC University, Northern University Bangladesh students will get preference

Experience Requirements:
∎ At most 2 year(s)
∎ The applicants should have experience in the following area(s): Call Center, Call Centre Supervision/ Management, Computer skill, Customer Support through Phone
∎ Freshers are also encouraged to apply.

Job Context:
∎ Night Shift = 9 hours per day. 5 days per week - [Mon - Fri]. Weekends [Sunday + any one day from the running week].
∎ Day Shift = 9 hours per day. 6 days per week - [Mon - Sat]. Weekends [Sunday]

Additional Requirements:
∎ Age 19 to 40 years
∎ We are currently on the hunt for smart, results-oriented, hardworking, self-motivated, hungry and ambitious individuals who have experience or interest in resolving a variety of customer support inquiries from our clients via phone, email, and online chat residing in the UK & USA.
∎ Call center training.

Salary: Tk. 20000 - 30000 (Monthly)

Compensation & Other Benefits:
∎ Performance bonus
∎ Lunch Facilities: Partially Subsidize Salary Review: Half Yearly
∎ Festival Bonus: 2 (Yearly)

Application Deadline: January 16, 2020

Company Information:
∎ freelance world institute
∎ Address : 21/B, Dhanmondi 27, Dhaka-1207, Bangladesh
∎ Business : freelancing and outsourcing

Category: Customer Support/Call Centre