Customer Service

Job Description

Title: Customer Service

Company Name: Study Hub International

Vacancy: 2

Location: Dhaka

Minimum Salary: Negotiable

Published: 29 Sep 2024

Education:
∎ HSC or Bachelor Passed from any background.
∎ Bachelor will be highly appreciated.
∎ HSC or Bachelor Passed from any background.
∎ Bachelor will be highly appreciated.

Requirements:

Additional Requirements:
∎ Should have good convincing skills.
∎ Should be able to maintain a client database.
∎ Freshers are also encouraged to apply if & only if you are very good & strong in oral
∎ Communications.
∎ Age No Limit.
∎ Excellent communication and presentation skills.
∎ Ability to multitask, prioritize, and manage time effectively, Honest, energetic, dedicated, and polite in the manner with a positive personality & quick learner.
∎ Ability to handle sensitive information in a confidential manner.
∎ Should have good convincing skills.
∎ Should be able to maintain a client database.
∎ Freshers are also encouraged to apply if & only if you are very good & strong in oral
∎ Communications.
∎ Age No Limit.
∎ Excellent communication and presentation skills.
∎ Ability to multitask, prioritize, and manage time effectively, Honest, energetic, dedicated, and polite in the manner with a positive personality & quick learner.
∎ Ability to handle sensitive information in a confidential manner.

Responsibilities & Context:
∎ Receive all phone calls and will forward all incoming and outgoing calls as per desire of the caller.
∎ You have to handle each & every client with care and sincerity.
∎ Handle critical customers with effective and gentle communication skills.
∎ You have to fill up your daily, weekly and monthly goals.
∎ Day to day planning and report management ability.
∎ Receive all phone calls and will forward all incoming and outgoing calls as per desire of the caller.
∎ You have to handle each & every client with care and sincerity.
∎ Handle critical customers with effective and gentle communication skills.
∎ You have to fill up your daily, weekly and monthly goals.
∎ Day to day planning and report management ability.

Compensation & Other Benefits:
∎ Mobile bill
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Weekly 1 holiday
∎ Weekly 1 holiday

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka

Company Information:
∎ Study Hub International
∎ 52,1 Hasan Holdings, Eskaton Road(10th Floor) Dhaka-1000

Address::
∎ 52,1 Hasan Holdings, Eskaton Road(10th Floor) Dhaka-1000

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 29 Oct 2024

Category: Customer Support/Call Centre

Interested By University

University Percentage (%)
National University 7.92%
University of Dhaka 2.47%
Daffodil International University (DIU) 1.26%
Sonargaon University 0.96%
Jagannath University 0.91%
Eden Mohila college 0.86%
Southeast University 0.86%
Daffodil International University 0.81%
Bangladesh University of Business and Technology 0.76%
Stamford University Bangladesh 0.71%

Interested By Age Range

Age Range Percentage (%)
20-30 82.40%
31-35 10.39%
36-40 1.71%
40+ 1.11%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 71.61%
20K-30K 25.72%
30K-40K 1.87%
40K-50K 0.15%
50K+ 0.66%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 45.99%
0.1 - 1 years 14.67%
1.1 - 3 years 18.10%
3.1 - 5 years 10.54%
5+ years 10.69%