Customer Service Representative
Job Description
Title: Customer Service Representative
Company Name: E-Tech House
Vacancy: Not specific
Job Location: Anywhere in Bangladesh
Employment Status: Full-time
Educational Requirements:
∎ HSC, Bachelor degree in any discipline
Experience Requirements:
∎ At least 1 year(s)
∎ Freshers are also encouraged to apply.
Job Responsibilities:
∎ Need to handle incoming calls to prospective customers pertaining to the Client's business.
∎ Need to provide excellent customer service and give precise information to the customer, ensuring customer satisfaction.
∎ Identify customer needs, clarify information and provide solutions.
∎ Perform every call actively to solve the client's problem.
∎ Must be knowledgeable about Facebook (Social media), email & web chat.
∎ Refer unresolved customer grievances to designated persons for further investigation.
∎ Obtain and examine all relevant information in order to assess the validity of complaints and to determine possible causes.
∎ Report from time to time to the team leader for complicated issues.
Additional Requirements:
∎ Age 18 to 25 years
∎ Only females are allowed to apply
Salary: Tk. 9500 - 12000 (Monthly)
Compensation & Other Benefits:
∎ Performance bonus
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 31 Oct 2022
Company Information:
∎ 4 Oct 2022
∎ E-Tech House
∎ Address : House # 413/8 ,Road # 30 ,
New DOHS Mohakhali, Dhaka- 1206
Office 2
G2,Main Road, Block-G, South Banasree,Dhaka 1219
∎ Web : etechhousebd.com
∎ Business : We are reliable professionals with over 15 years of experience. We listen to our clients and work with them to address their needs through innovative solutions. A professional ERP, E-commerce, and software development company in Bangladesh providing a range of affordable custom website design, inexpensive e-commerce website design services to clients across the world. Our goal is the success of our client’s online and offline branding.
Category: Customer Support/Call Centre
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