Job Description
Title: Customer Service Representative (E-Commerce)
Company Name: Fresh Today Agro Ltd
Vacancy: 6
Age: at most 35 years
Location: Dhaka
Salary: Negotiable
Experience:
∎ 1 to 3 years
Published: 21 Apr 2025
Education:
∎ Bachelor/Honors
∎ Minimum qualification University running student.
Requirements:
Additional Requirements:
∎ Age at most 35 years
∎ Good command of Microsoft Excel/Google Sheets
∎ Strong attention to detail and ability to multitask
∎ Excellent communication skills and teamwork mindset
∎ Ability to work under pressure and meet deadlines
∎ Good command of Microsoft Excel/Google Sheets
∎ Strong attention to detail and ability to multitask
∎ Excellent communication skills and teamwork mindset
∎ Ability to work under pressure and meet deadlines
Responsibilities & Context:
∎ Process online orders daily and coordinate with warehouse/delivery partners for timely dispatch
∎ Track order status, update customers, and ensure on-time delivery
∎ Handle return/exchange requests as per company policy
∎ Respond to customer inquiries via messages, calls, and email
∎ Monitor stock levels and sync with warehouse
∎ Prepare daily reports on orders, deliveries, and stock
∎ Work with the marketing team for product promotions and flash deals
∎ Process online orders daily and coordinate with warehouse/delivery partners for timely dispatch
∎ Track order status, update customers, and ensure on-time delivery
∎ Handle return/exchange requests as per company policy
∎ Respond to customer inquiries via messages, calls, and email
∎ Monitor stock levels and sync with warehouse
∎ Prepare daily reports on orders, deliveries, and stock
∎ Work with the marketing team for product promotions and flash deals
Skills & Expertise:
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Dhaka
Company Information:
∎ Fresh Today Agro Ltd
∎ House # 17, Road # 68, Gulshan 02, Dhaka-1212
Address::
∎ House # 17, Road # 68, Gulshan 02, Dhaka-1212
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 18 May 2025
Category: Customer Support/Call Centre
