Customer Service Representative
Job Description
Title: Customer Service Representative
Company Name: Color Experts International, Inc.
Vacancy: 03
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline (Must be From English Medium Background - A level, O level)
∎ Applicants must have the ability to communicate fluently in native English with the customers they'll be serving.
Experience Requirements:
∎ At least 2 year(s)
∎ The applicants should have experience in the following area(s):
Call Center, Customer Support through Phone, Tele Marketing
Job Responsibilities:
∎ Inbound and outbound customer support for USA and European Customer.
∎ Answering Inbound calls from International customers
∎ Answer questions about our product and services
∎ Contact potential or existing customers to inform them about our service
∎ Address any questions or issues customers may have
∎ Making outbound telemarketing calls to promote and sell our service.
∎ Track and document calls and sales.
∎ Offer solutions based on clients' needs.
∎ Direct prospects and leads to the sales team.
∎ Giving accurate feedback of queries over phone or social media's.
∎ Refer unresolved customer grievances to designated persons for further investigation.
∎ Must be knowledgeable about Facebook (Social media), email & web chat.
∎ Learn details about our product and service offerings.
Additional Requirements:
∎ Age 25 to 35 years
∎ Only males are allowed to apply
∎ Candidate with USA and Europe experience prefer, but not required.
∎ Willing to work both at Night and Day Shift to match business hours in US time.
Salary: Negotiable
Compensation & Other Benefits:
∎ Opportunity to work with a US based company, learning and experimenting.
∎ Bank Facility, Two Eid Bonuses, Bonus on achieving monthly target, Profit sharing, various types of leaves and many other benefits.
∎ Lunch facility.
Application Deadline: December 4, 2019
Company Information:
∎ Color Experts International, Inc.
∎ Address : North Tower (13th Floor), 107, Dhaka-Mymensingh Road, Sector# 7, Uttara.
∎ Web : www.colorexpertsbd.com
∎ Business : Color Experts International, Inc. (CEI) is the fastest growing image manipulation, graphic design, desktop publishing, and prepress process outsourcing company based in Virginia, USA with corporate office in Sharjah, UAE and a design studio in Dhaka, Bangladesh.
Category: Customer Support/Call Centre
Read Before Apply: If you are the right candidate please submit your resume to the above email address for immediate assessment.
Source: bdjobs.com
Deadline Expired on 4th Dec 2019
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