Customer Service Representative
Job Description
Title: Customer Service Representative
Company Name: Amin Tech Ltd
Vacancy: 2
Job Location: Khulna, Khulna (Khulna Sadar)
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
∎ Skills Required: Customer Care, Customer Service, Customer Support through Phone
Experience Requirements:
∎ At least 1 year(s)
∎ The applicants should have experience in the following area(s):
Customer Care, Customer Service
∎ Freshers are also encouraged to apply.
Job Responsibilities:
∎ Answer calls and emails professionally to provide information about products and services
∎ Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions, are taken.
∎ Recommend potential products or services to management by collecting customer information and analyzing customer needs
∎ Prepare product or service reports by collecting and analyzing customer information
∎ Provide accurate, valid, and complete information by using the right methods
∎ Follow communication procedures, guidelines, and policies
∎ Inform customer of deals and promotions
∎ The customer service area will be Amazon, eBay, and website-related
Additional Requirements:
∎ Age at least 21 years
∎ Proven customer support of 1-year experience
∎
∎ Strong phone contact handling skills and active listening
∎
∎ Excellent communication and presentation skills
∎
∎ Fluency in English.
∎
∎ Skilled in Microsoft Office (Microsoft Excel), Office Administration, System Administration.
∎
∎ Honors in any discipline
∎
∎ N. B: Honours in English/BBA and IELTS Score up to 6.5 will be given higher priority
Salary: Negotiable
Compensation & Other Benefits:
∎ Salary Review: Half Yearly
∎ Festival Bonus: 1
Application Deadline: 30 Mar 2021
Company Information:
∎ 1 Mar 2021
∎ Amin Tech Ltd
∎ Address : 16/1 Abu Ahmed Road. Siddiqia Mohollah.
Sonadanga, 9100, Khulna
∎ Web : www.amintech.net
Category: Customer Support/Call Centre
:
Source: bdjobs.com
Deadline Expired on 30th Mar 2021
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