Customer Service Officer

Job Description

Title: Customer Service Officer

Company Name: Wasim Enterprise

Vacancy: 17

Job Location: Dhaka (Mirpur 10)

Employment Status: Full-time, Part-time

Educational Requirements:
∎ SSC, HSC, Bachelor degree in any discipline

Job Responsibilities:
∎ Answering incoming calls from customers and ensuring instant customer satisfaction;
∎ Respond to customer inquiries;
∎ Receiving customer complaints and inputting those in the system for necessary measures and providing them information about the resolution of the same;
∎ Troubleshoot/ helping to resolve customer service problems;
∎ Provide general information;
∎ Maintaining a high standard of call quality as per the requirement of the organization.

Additional Requirements:
∎ Age 18 to 32 years
∎ Only females are allowed to apply

Salary: Negotiable

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 20 Jan 2024

Company Information:
∎ 24 Dec 2023
∎ Wasim Enterprise

Category: Customer Support/Call Centre

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Interested By University

University Percentage (%)
National University 4.87%
Eden Mohila College 3.59%
Daffodil International University 2.05%
University of Dhaka 1.54%
Tejgaon College 1.03%
Dhaka Mohila Polytechnic Institute 1.03%
govt Titumir college 1.03%
Dhaka Commerce College 1.03%
Govt. Eden Mohila College 1.03%
Bangladesh university of business and technology 1.03%

Interested By Age Range

Age Range Percentage (%)
20-30 78.72%
31-35 8.21%
36-40 0.77%
40+ 0.26%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 83.85%
20K-30K 16.15%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 67.18%
0.1 - 1 years 9.23%
1.1 - 3 years 13.08%
3.1 - 5 years 6.67%
5+ years 3.85%